Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you’re joining a dynamic team that operates a new breed of hybrid airplanes based in Minnesota with flights spanning across North America and the Caribbean. Join our fast-growing low-cost airline that operates a diversified network including our scheduled service business, charter, and cargo businesses. We are Celebrating 40 years of flying and would love to have you join our team!

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a exciting and growing company.

The MRO Site Representative enjoys these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

MRO Site Representative Overview:

The MRO Site Representative is responsible for all maintenance that occurs at that station for which they are assigned (e.g. heavy maintenance facility, paint facility, etc.). Responsibilities include, but are not limited to, monitoring all tasks and WO issued to Maintenance Repair Organization (MRO). Ensure that all tasks are performed and signed off correctly in accordance with company policy.

Essential roles and responsibilities of The MRO Site Representative:

• Assist in the request or procurement of urgently needed technical data required by contracted MRO.
• Act as a liaison between contracted MRO and SCA Maintenance/Quality Departments and maintain a continuous line of communication.
• Review contract MRO invoices and verify charges in coordination with Maintenance Planning Management.
• Monitor cost performance of contract maintenance, activities, and identifying problem areas with comprehensive fixes.
• Maintain a continuous line of communication between contracted MRO and SCA Maintenance/Quality Management.
• Perform pre dock, daily work-in progress and post dock surveillance of SCA aircraft undergoing maintenance to ensure all maintenance and required documentation is being completed in accordance with Sun Country Airlines General Maintenance Manual (GMM)
• Review each completed item of maintenance to ensure the documentation is complete, accurate, and in accordance with Sun Country Airlines GMM and maintenance provider agreements.
• Initiate data collection and communication for required regulatory and company reports (SDR, corrosion reports, etc.)
• Coordinate with Maintenance Planners to ensure efficient accomplishment of Mods and heavy check work packages.
• Ensure Maintenance Providers are staying on task to meet agreed upon delivery schedules. Make timely and decisive decisions to maintain the footprint of the planned maintenance event.
• Perform receiving inspection of incoming materials shipped to maintenance provider facilities
• Utilize company computer systems to provide continuous updates to SCA and to monitor progress of the project.
• Work closely with Maintenance Control personnel in trouble shooting items that require special attention and coordination.
• Assist maintenance provider with additional support/research required from other SCA departments such as: Engineering, Quality Assurance, Quality Control, Materials, Planning, Maintenance Control, Records, Technical Publications, TRAX/IT, Dispatch, Ground Ops, etc.
• Coordinate with internal, functional departments to ensure parts, material and special tooling are available to the contracted MRO to perform the set work package.
• Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
• Any other duties assigned by management

Classification: Full-time, Exempt
Working Location: This position is open in Minneapolis, MN

The qualifications we are looking for in a MRO Site Representative include:

• Proficient in Microsoft Office
• Previous experience in a similar role
• Excellent oral and written communication, organizational, and problem solving skills
• Qualified candidates must pass a criminal history background check
• Must have an A&P License
• Must have a current Driver's License

Sun County Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)