Job description
Position Details
Position Information
Recruitment/Posting Title
Mental Health Specialist II - Part Time
Job Category
Staff & Executive - Healthcare - Medical and Patient Services
Department
UBHC-Access Center-PISC
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II – Part-time in the Suicide Hotline Call Center within Rutgers, University Behavioral Health Care.
The Mental Health Specialist II performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues.
The Mental Health Specialist II performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues.
Among the key duties of this position are the following:
- Interacts with caller in a therapeutic manner.
- Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the caller’s recovery/life goals.
- As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and “caller friendly” manner.
- Promptly accepts telephone service requests, responds to incoming calls within three rings, as observed by supervisor.
- Responds to telephone contacts with callers or third parties in an appropriately courteous, helpful fashion as observed by supervisor.
- Assesses telephone service requests/referrals and responds in accordance with prescribed procedures.
- Assesses caller’s condition in order to make/authorize an appropriate disposition.
- Assumes overall management for completion of call and documentation for disposition.
- Documents assessments, interventions, and interactions with callers in a timely manner and in accordance with established policies.
- Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone activities, develop work relationships, and provide information and guidance to callers.
Position Status
Part Time
Hours Per Week
16.00
Daily Work Shift
Night
Work Arrangement
FLSA
Nonexempt
Grade
1875
Position Salary
Annual Minimum Salary
24.980
Annual Mid Range Salary
25.480
Annual Maximum Salary
26.240
Standard Hours
40.00
Union Description
Non-Union
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
None
Qualifications
Minimum Education and Experience
- Four (4) years of full-time experience in the mental health field or a Bachelor’s Degree in a relevant mental or social health field.
- Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
- Equivalent education, experience and/or training may be substituted for the degree.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details
Posting Number
23ST0048
Posting Open Date
Special Instructions to Applicants
Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus
Downtown New Brunswick
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
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