Job description

Southern Oregon Children's Clinic is seeking an Office Manager to join our amazing team. This is a great opportunity for those with management experience looking to grow their career in the medical field, or for those with experience looking for a great opportunity.

This position will be a full time, Monday-Friday position. We are willing to train the right candidate. Medical experience is preferred, but not required. Please review the job description below. If you feel you meet the requirements of the position, please submit your resume for our review.

Job Title Medical Office Manager

Classification: Exempt—Salary or Hourly

Department Clinic Management

Reports to Executive Director

The office manager is responsible for overseeing and managing the daily operations by handling any situation that may arise. The office manager will be responsible for supervising and training staff and providers in company policies and procedures.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position as detailed below:

· Oversee and perform reception duties and appointment scheduling.

· Train new employees on company policies and protocols.

· Encourage, support and address needs for all staff.

· Provide support and answer questions to patients as they arise.

· Verify employees time tracking and fix times in time card system as needed.

· Verify employees payroll and send to payroll for processing.

· Provide ongoing coaching and feedback to employees as needed.

· Perform performance reviews on employees.

· Be able to run data reports from electronic medical record.

· Manage financial dashboards.

· Track inventory and reorder supplies as needed.

· Address customer needs and provide conflict resolution.

· Additional tasks may be assigned as needed.

Skills and competencies

· Leadership skills.

· Excellent customer service focus.

· Ability to motivate a team

· Strong organizational skills

· Ability to clearly communicate.

· Collaboration skills.

· Technical capacity.

· Problem solving skills

· Attention to detail

· Ability to remain calm in stressful situations.

· Computers skills

· Innovation and resourceful thinking

Supervisory Responsibility
This position is a supervisory roll

Work Environment
May require travel to management office.

Physical Demands
This position requires long periods of sitting, some walking, standing, stooping and bending. May occasionally require lifting and moving up to 25 pounds.

Position Type and Expected Hours of Work
The hours of availability are typically Monday through Friday from 8:00 am to 5:00pm. The position will not exceed 40 hours per week.

Required Education and Experience
The following education and experience is required for this position:

· Two years managing two or more employees

· High school diploma or GED.

· Two years of customer service experience.

· Good computer skills.

Preferred Education and Experience

· Two years of medical office management experience managing 2 or more employees.

· Medical office reception experience preferred but not required.

· Health insurance experience preferred but not required.

Additional Eligibility Qualifications
Must be able to pass a criminal background check.

AAP/EEO Statement
It is the policy of Southern Oregon Chiropractic and Wellness Clinic to provide Equal Employment Opportunity* (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pediatrics

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Medford, OR 97504: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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