Job description

Job Description
The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports on-site providers and virtual patient care delivery via use of Tytocare technology while on site at the retail clinics. Great opportunity for Patient Service Rep, CNA or medical receptionist who is looking for a more clinical role. New graduates welcome!

Serve patients in the neighborhoods and communities in which you live!
Support delivery of innovative care in a retail clinic inside Walgreens
On-the-job training will be provided!
Starting pay is $20.60/hour
Part-time hire eligible for up to a $500 sign-on bonus (new hires only)

Work every weekend at Advocate Walgreens Clinic sites in the north suburbs including:

1554 E 55th St, Chicago, IL 60615
11 E 75th St, Chicago, IL 60619
1633 W 95th St, Chicago, IL 60643
3405 S King Dr, Chicago, IL 60616 4740 W 95th St, Oak Lawn, IL 60453
522 Torrence Ave, Calumet City, IL 60409
4101 1st Ave, Lyons, IL 60534
14680 South La Grange Road, Orland Park, IL 60462

Major Responsibilities:
Provide clinical and administrative support to remote and/or in-person Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens
Complete the patient registration process, which includes documenting patient demographics, processing insurance and copays and scheduling patient appointments in the electronic medical record
Facilitate waiting room management and patient rooming processes
Complete vitals and point of care testing on patients
Monitor supply inventory; order clinical and office supplies
Develop and maintain collaborative relationships with peers, APCs, Walgreens store management and ACW leadership in support of patient care delivery
Responsible for maintaining a safe, professional, and organized clinic environment
Must be available to work every weekend with one weekend off available every 12 weeks if needed
Other duties as assigned

Licensure, Registration, and/or Certification Required:
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required within 21 days of start date

Education Required:
High school Diploma or GED

Experience Required:
Preferred 1-2 years experience in clinical and/or customer service setting

Knowledge, Skills & Abilities Required:
Good communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and clinicians.
Proficient computer skills including typing, navigation within a windows operating system, use of electronic mail and electronic medical records systems.

Physical Requirements and Working Conditions:
Travel between sites of care- may be requested to work at nearby Advocate/Aurora Clinic at Walgreens sites to fulfill business needs
Flexible hours
The candidate must be able to perform physical tasks such as lifting supplies and moving equipment.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Operates all equipment necessary to perform the job.

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