Job description
We at Low-T Center are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, and weight loss treatments.
A Client Account manager is responsible for overseeing the day-to-day account activities of our company's customers. The Client Account Manager role includes helping the company in retaining its customers. He/she acts as the mouthpiece of the company to always keep the customer happy and responsive. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
Client Account Manager Responsibilities
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Collect payment for services and make bank deposits
- Maintain and manage patient records, privacy and security as required by law
- Update and schedule appointments, call missed appointments
- Contact new patient inquires within 24 hours
- Professional appearance and communication (written and oral)
- Partner with team members to create the optimal patient experience
- Daily lite cleaning duties to keep office organized and pleasant
- Monthly inventory and ordering
- Verify Insurance
- Process intake of new patients and discuss services efficiently with patients.
- Ability to manage front desk in a very fast paced clinic with high patient volume.
Job Qualifications
- Proof of High school diploma
- Medical assisting experience preferred.
- Customer service background
- At least 6 months experience with Medical Front office reception
- Proficient with Microsoft office word and excel.
- Pass a Background check.
- Effectively manage high volume of patients and calls simultaneously.
Available Clinical Hours: M 8-5, T 8-6 W 8-1, Th 7:30-5 F 8-5 and 2-3 Saturdays (8am-12:30pm) a month
Full Benefit package available:
- Health, Dental, Vision insurance after 60 days
- Short Term/Long term Disability insurance after 60 days
- PTO after 90 days
- Scrubs provided
- 401k with matching after 90 days
- Tuition Reimbursement program
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Holistic Medicine
- Internal Medicine
- Primary Care
- Sleep Medicine
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Friendswood, TX 77546: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- When are you available to start a new position?
- Are you available to work 3 Saturdays a month?
- Are you available to work the following business hours: Monday- 8:00-5:00 Tuesday- 8:00-6:00 Wednesday- 8:00-1:00 Thursday- 7:30-5:00 Friday- 8:00-5:00 Saturday- 8:00-12:30?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical receptionist: 1 year (Required)
Work Location: In person
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.