• MA II Plastic Surgery performs a variety of routine administrative and clinical tasks to ensure the smooth and efficient operations of the Plastic Surgery practice in areas of clinical and office operations. The MA II is clinically competent and assists in delivery of direct patient care under the supervision of a licensed nurse or physician.

JOB DUTIES AND RESPONSIBILITIES

• Assist patients with postoperative care in the plastic surgery clinic to include changing dressings, wound care, drain care and other. Offer support and be attentive to the needs of postoperative patients.
• Represent excellence in service for the plastic surgery practice, to include greeting, neat appearance, and presenting a welcoming attitude.
• Assist in delivery of direct patient care as directed. May assist nurse injector, as needed with Botox and filler patient appointments.
• Work closely with physician, assist in surgery consults and complete medical scribing throughout Dr. consultations. Able to record and maintain proper medical records, including past medical history and current.
• Accurately update medical records with prepopulated provider notes to include updated pertinent patient care. Document charges as directed.
• Demonstrates effective organizational skills and the ability to set priorities. Possess the ability to manage multiple projects and tasks at various stages of development. Uses independent judgment in setting priorities and exercises competent clinical judgement
• Ability to communicate appropriately creating a customer focused environment and demonstrates excellent customer relations skills. Possesses interpersonal skills with the ability to communicate in a professional manner. Provide concerned and empathetic patient care. Enhance patient relations.
• Communicate changes in patient condition to the physician. Use and demonstrate the principles of infection prevention, reduction, and control as appropriate for the medical office setting.
• Able to handle a high degree of independent access to confidential patient and organizational information and be able to maintain appropriate patient privacy. Ensures that patient rights are met for every patient.
• Exercises judgment in the interpretation and application of organizational policies and procedures to assure compliance with state, federal, local and regulatory agency requirements.
• Other duties as assigned.