Medical Assistant, Foot & Ankle Surgery – Orthopedics/Sports Medicine (Greenfield/West Hatfield)

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Our Team

Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice’s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.

We have two office locations that our staff round out to:

• 329 Conway Street Greenfield, MA, 01301
• 4 West Street West Hatfield, MA 01088

Provider Spotlight

Brian Hoffman, MD, FAAOS is an Orthopaedic Surgeon specializing in Foot & Ankle Surgery. Not only is he Board Certified by the American Board of Orthopaedic Surgeons, but he is also a published member of the American Orthopaedic Foot and Ankle Society, a Fellow of the American Academy of Orthopaedic Surgeons, a Diplomate of the National Board of Medical Examiners, and a member of the Massachusetts Medical Society.

His philosophy: “I believe that the most satisfied patients come from the most collaborative relationships with their doctors. I value direct communication, open conversations about goals and expectations, and an understanding of what is most important to each individual. Kindness, humor, and positivity are also important because having surgery can create anxiety and a feeling of lost control, and it’s always nice to see a friendly face when you’re nervous or uncomfortable. I pledge to be meticulous, completely truthful, value individuality, and to provide the same level of care I would provide to my own friends and family.”

Are you ready to bring your talent to this practice and join Dr. Hoffman in moving health care forward?

Role Overview

We are seeking a full-time, 40-hour Medical Assistant to support both practices onsite (Mondays and Fridays in Greenfield and Tuesdays through Thursdays in West Hatfield). We are open from 8:00am to 5:00pm, so schedules are staggered accordingly. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our Medical Assistants work 1 to 1 with their assigned provider.

Responsibilities include:

• Ensuring efficient patient flow through the office
• Preparing patient charts
• Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
• Performing clinically appropriate tasks related patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
• Maintaining neat, clean, and safe patient care areas
• Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work. The ideal candidate profile is an experienced, thorough Medical Assistant who is confident in their clinical abilities and proactively anticipates both provider and patient needs.

• High school diploma or equivalent required
• Medical Assistant certification required (CMA, AAMA, RMA, CNMA, or CCMA)
• CPR certification from a program approved by the American Heart Association required
• Completion of a formal medical assistant training program preferred
• Orthopedics/sports medicine experience preferred