Job description
CenterPoint Energy is looking for a Materials Services Representative to join our Materials Support Team, located in Minneapolis, MN.
Summary:
You will provide administrative support in the Purchasing & Logistics Department to support the supply chain needs and requirements of Home Service Plus and utility operations; and to ensure that all necessary activity is performed in a safe, expeditious, cost effective, and customer sensitive manner.
We want you to know
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Diversity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Flexible work schedule, paid holidays and paid time off
- Professional growth and development programs including tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.
What you will be doing:
- Performs timely and professional communication via telephone, fax, email, and letter to suppliers, subcontractors, and internal/external customers pertaining to necessary daily activities and work in process.
- Monitor the daily/weekly/monthly systems/processes/reports to identify and correct exceptions/error conditions to ensure the integrity of the materials system and processes as instructed, required, or warranted.
- Perform additions, deletions, record updates, and general maintenance including, but not limited to, inventory location records, item records, inventory returns, ad-hoc inventory adjustments, and vendor records to ensure information is current and accurate.
- Perform administrative duties in support of the physical inventory and reconciliation process of the Main Distribution Center, Field Operations, and contractor field locations, insuring the integrity of the count process and corresponding results.
- Research and process materials invoices via workflow. Investigate and resolve procurement matching errors to ensure timely payment to suppliers while maintaining inventory accuracy. Communicate with A/P staff as necessary to ensure suppliers are paid accurately and timely.
- Perform daily creation of customer billing for time & material (T&M) work performed.
- Create system generated purchase orders within 24 hours of placement with suppliers. Maintain confirming PO logs, communicate PO’s to suppliers, update/change PO’s as instructed/as needed, and maintain PO files and necessary back-up documentation. Process PO receipting as necessary.
- Perform required data entry into daily bid system to insure timely entry of supplier responses.
- Process all part returns using applicable systems to ensure that customers are credited accurately, appropriate internal account numbers are hit, and inventory is returned to the proper storeroom or supplier.
- Process return/recovery of warranty applicable parts and associated warranty labor claims via supplier appropriate standards and methods, to maximize potential warranty recovery.
- Process warranty parts and labor reimbursements/credit memos received from suppliers in an appropriate and timely manner to maximize monetary reimbursement.
- Reconcile aging warranty claims and contact vendors to ensure that claims are paid by vendors in a timely fashion.
- Review and correct as necessary, the system generated warranty jobs report and the parts order warranty verification process.
- Provide support in the gathering of information and preparation of reports as requested to support Materials Management activities.
- Respond as necessary to inquiries pertaining to inventory policy & procedure, material availability, and inventory records corrections to insure the highest level of customer satisfaction.
- Exhibit appropriate professional behavior and model the company values of Safety, Integrity, Accountability, Initiative, and Respect. Contribute to an atmosphere of teamwork and cooperation to maintain an effective working environment as well as continuity of service to our customers.
- Performs other related tasks as apparent or assigned.
Basic Qualifications:
Education:
- Requires a high school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions, and percentages), punctuation, grammar and spelling.
Experience:
- Requires a minimum of two (2) years’ experience using a highly computerized order processing system, purchasing, billing, inventory control, or material management system.
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