Manager, Strategy & Consumer Insights

Full Time
Richmond, VA 23230
Posted
Job description
Overview:
Lead consumer research and insights for a fortune 200 company with some of the most iconic brands! Have a bachelor’s degree with three plus years of insights experience? If so, we want to speak with you!

We are currently looking for a Manager, Strategy & Consumer Insights to join the team in Richmond, VA. or we are open to remote work arrangements.

This role will provide consumer research support for the Venture Growth System - leading consumer research and insights to move beyond smoking for foundational, discovery and design teams with guidance from direct leadership.

What you’ll be doing:

  • Lead consumer research and insights synthesis to drive deep consumer understanding and empathy within the area of future growth to develop and market innovative products.
  • Demonstrate subject matter expertise in consumer behavior and journeys to champion the consumer and to identify consumer problems.
  • Translate findings into stories from multiple research studies and data sources into simple yet impactful insights that will enable us to meet and exceed adult consumer expectations.
  • Build stakeholder relationships and serve as a partner across different functions to build collaborative insights.
  • Integrate consumer data and analysis from multiple sources to generate consumer-centric insights and provide actionable business recommendations.
  • Manage and develop project pipelines while working on multiple projects and priorities in rapidly changing environment.
  • Present to upper levels of leadership as part of a cross functional team to influence business decisions.

What we want you to have:

  • Bachelor’s degree and 8+ years of work experience with 3+ years’ experience in consumer insights and activation. (CPG industry, innovation experience, or consulting a plus)
  • Strong communications skills including the ability to deliver your recommendations backed by data and insights.
  • Experience in marketing research methodologies.
  • Intellectual curiosity and the creativity to discover and implement new solutions.
  • Critical thinking and strategic planning skills.
  • Ability to comfortably and confidently present to all levels within the enterprise.
  • Ability to translate analytical results to business implications.
  • Excellent oral and written communication skills as well as data visualization.
  • The ability to work collaboratively and respectfully with diverse teams in a fast-paced environment.
  • Consultative skills, and the courage and confidence to debate
  • Passion about discovering new things and ability to learn quickly.
  • High level of proficiency with MS Office applications, especially Excel & PowerPoint.
  • Comfort working in an evolving role/department.

In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our deferred profit sharing and incentive compensation programs as well as a relocation assistance package.
Company Overview: Altria has a leading portfolio of tobacco products for U.S. tobacco consumers 21+. Our tobacco companies – which have been the undisputed market leaders in the U.S. tobacco industry for decades – include some of the most enduring names in American business. In combustibles, we own Philip Morris USA, the maker of Marlboro cigarettes and John Middleton, manufacturer of Black & Mild cigars. Our smoke-free portfolio includes ownership of U.S. Smokeless Tobacco Company, the maker of Copenhagen and Skoal, and Helix Innovations, the maker of on! oral nicotine pouches. Additionally, we have a majority-owned joint venture with JT Group, Horizon Innovations, for the U.S. marketing and commercialization of heated tobacco stick products. Through a separate agreement with Philip Morris International, we have the exclusive U.S. commercialization rights to the IQOS* Tobacco Heating System® and Marlboro HeatSticks® through April 2024. Our equity investments include Anheuser-Busch InBev SA/NV, the world’s largest brewer and Cronos Group, a leading Canadian cannabinoid company. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Learn more about Altria at www.altria.com and follow us on Twitter, Facebook and LinkedIn

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