Manager of Transportation Operations Support (Non-Rep) Pool Posting
Job description
Marketing Statement
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.
Conditions of Employment
All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov.
Department
Transportation
Pay and Benefits
BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.
Pay Rate
Non-Rep Payband 9
Annual Salary Range: $130,085 (Minimum) - $197,080 (Maximum)
- Initial salary will be between $130,085 - $170,602 annually to commensurate with education and experience.
Posted Date
May 1, 2023
Closing Date
May 15, 2023
Reports To
Assistant Chief Transportation Officer
Days Off
Variable
Who May Apply
All current BART employees and qualified individuals who are not yet BART employees.
Current Assignment
This announcement will be used to establish an eligibility list for vacancies that may occur within the next twelve (12) months.
The ideal candidate will assume management responsibility for the activities and operations relating to the assigned area including the development, analysis, and preparation of procedures, standards, directives for transportation station operations, passenger and employee safety, and program performance evaluations.
The incumbent will also provide administrative oversight of the transportation support functions, such as the development, preparation, and dissemination of procedures, standards, and manuals for standard operations, station cleaning, safety, passenger service, and performance reporting. Assignments may include mainline operation support as necessary.
The ideal candidate will demonstrate the following preferred knowledge, skills and abilities beyond the minimum qualifications:
- Understanding of safety rules;
- Operational characteristics, services and activities of a comprehensive rail system;
- Principles and practices of public rail operations and administration; program and budget development and administration, and of supervision, training and performance evaluation; and of research, analysis, and report preparation;
- Ability to oversee and participate in the development and administration of policies and procedures of station and rail operations in a large metropolitan public transportation system;
- Organization and planning;
- Advanced ability to prepare clear and concise analytical, statistical and written reports and presentations; and
- Advanced knowledge and experience in PeopleSoft or other HRMS systems and Microsoft Office Suite.
Other requirements:
- The incumbent will have 24 hour, 7 days per week on-call responsibility for rail or station operations or appearance problems.
Essential Job Functions
- Assumes management responsibility for assigned services for all activities and operations relating to the development, preparation and dissemination of procedures, standards, directives and manuals for station and rail operations passenger services and performance reporting including coordinating safe and efficient revenue operations and developing and administering assigned safety programs.
- Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.
- Monitors and evaluates the efficiency and effectiveness of transportation service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
- Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
- Develops, prepares, evaluates operational strategies and directs the dissemination of methods and procedures for station and rail operations, appearance and performance reporting.
- Meets with representatives of the District to ensure safe and efficient revenue operations; coordinates related activities of the transportation operations with those of other departments and divisions.
- Develops and administers the safety program, and related activities for assigned personnel; implements safety rules, regulations and procedures; develops and disseminates safety bulletins; organizes and schedules safety training workshops.
- Analyzes and evaluates transportation operations to determine budgetary impact in the event of service delivery changes; reports findings to Chief Transportation Officer and/or other management staff as requested.
- Directs the preparation and submission of a variety of technical and complex reports regarding transportation operations.
- Monitors developments and legislation related to assigned area of responsibility; evaluates impact upon district operations; recommends and implements equipment, practice and procedural improvements.
- Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
- Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.
- Serves as the liaison on activities impacting department operations and coordinates with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues.
- Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence.
- Provides staff assistance to the Chief Transportation Officer, including mainline operations assignments.
- Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to transportation operations programs, policies and procedures as appropriate.
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of rail operations, safety and revenue operations.
- Responds to and resolves difficult and sensitive citizen inquiries and complaints.
- Responds to and coordinates resolution of major delays and incidents in rail service delivery.
Minimum Qualifications
Education:
Possession of a bachelor’s degree in business administration, public administration or a closely related field from an accredited college or university.
Experience:
The equivalent of five (5) years of (full-time equivalent) verifiable professional experience in station or rail operations program administration and at least two (2) years of management and/or supervisory experience.
Other Requirements:
- Must be physically able to walk wayside on ballast for one mile.
- Must be physically able to climb aerial structures.
- Must be physically able to climb two-story stairway to tower locations.
Substitution:
Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.
Knowledge of:
- Operational characteristics, services and activities of a comprehensive rail transportation system.
- Principles and practices of public transit station and rail operations and administration.
- Principles and practices of program development and administration.
- Methods and techniques of evaluating station and rail operations and activities.
- Methods and techniques of developing operational procedures, rules and regulations.
- Administrative policies and procedures governing station and rail operations.
- Principles of transit passenger and employee safety.
- Principles of research, analysis and report preparation.
- Principles and practices of transit revenue operations.
- Principles and practices of budget preparation and administration.
- Principles of supervision, training and performance evaluation.
- Related Federal, State and local laws, codes and regulations.
Skill/Ability in:
- Overseeing and participating in the development and administration of policies and procedures for station and rail operations in a large metropolitan public transportation system.
- Overseeing, directing and coordinating the work of lower level staff.
- Selecting, supervising, training and evaluating staff.
- Participating in the development and administration of division goals, objectives and procedures.
- Preparing and administering large program budgets.
Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.
The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.
The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).
Application Process
External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.
Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.
All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.
Applications must be complete by the closing date and time listed on the job announcement.
Equal Employment Opportunity
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.
The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.
Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.
Other Information
Please note that any job announcement may be canceled at any time.
Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
Note
When you have successfully applied for this position, you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.
To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov, between the hours of 8:15am - 5:00pm, Monday - Friday.
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