Job Description

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships.

We’re looking for an amazing Manager Global HESS to fill this role, which is based in our Seattle office. You’ll be responsible for the development, management, and improvement of the company’s Safety Management System (SMS), known as Global HESS (GHESS), for Holland America Line, Princess Cruises, Seabourn, and P&O Australia. This role is an intermediary between all departments within the Company, Carnival Corporation, and the other Operating Lines, responsible for the approved publications and revisions of all policies, procedures, and related attachments, as well as overseeing the other modules of the system and the enhancements to it.

Here’s a summary of what Holland America Line is looking for in its Manager Global HESS. Is this you?

Responsibilities

• Publication of new and revised policies, procedures, and related attachments to the GHESS system.
• Coordinate and implement both minor and major enhancements to the system, along with the Corporate and IT teams.
• Manage the Suggestions and Self-Reported Non-Conformities modules for HAGroup.
• Troubleshoot onboard and shoreside problems.
• Provide analysis on multiple modules throughout the system on a weekly, monthly, and quarterly basis.
• Oversee the Task module and update as necessary.
• Assist, as needed with the Audits and Investigations programs

Requirements

• Bachelor's degree in Project Management, Regulatory Affairs, Maritime Science, Marine Operations, Marine Environmental Science or equivalent experience
• ISO 14001 Lead Auditor Training highly desirable
• 5 years of project/program management experience
• 5 years of maritime experience
• Prior management or supervisor experience preferred, but not required
• Excellent organization skills
• Strong written and verbal communication skills
• Experience in the development, delivery, maintenance, and enhancement of complex programs
• Advanced computer skills for Microsoft Office package, training programs and audit programs
• Experience collaborating with other teams both internal and external, such as corporate teams, sister companies, and teams within the company
• Ability to travel as needed to facilitate the program both onboard and shoreside

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $84,100.00 to $113,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com