Job description

Introduction

FAR Group headquartered in Stafford, VA., is a Service-Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.

We are among the most innovative, respected, and ethical providers of technology solutions to the United States government. Our mission is to provide superior-quality, innovative, information technology solutions that help federal agencies best aid, serve, and protect the American people.

Job Title: Logistics Supply Technician
Job Summary:
This requirement is for four (4) Logistics Supply Technician staff at the Phoenix Arizona Veteran Healthcare System (PVAMC). The primary purpose of the position is to ensure that supplies and material are distributed to all areas serviced by Logistics. Provides wards, clinics, operating rooms, secondary storage locations, and other hospital facilities with supplies and material including, but not limited to, sterile and non-sterile medical supplies, instruments sets, and equipment. Assignments include but are not limited to : scanning, bar coding, receiving, storing, and the distribution of medical and surgical supplies, instruments, and other material. The work requires knowledge of applicable policies and procedures as well as inventory systems such as the generic inventory package (GIP), bar-coding, aseptic procedures, and Logistics processes. Work is performed on established shifts, which may involve evening, overnight, or weekend hours.
Work Schedule:
POP Begin: 05-22-2023.

POP End: 10-21-2023.
The shifts are as follows: Mon-Fri 06:00-14:30, 12:00-20:30, and 15:00-23:30, Saturday-Sunday 06:00-14:30 and 07:00-15:30, including Federal Holidays.Place of performance:Veterans Affairs Medical Center (VAMC) located at 650 E Indian School Rd, Phoenix AZ.
Tasks and Skills Required

Supply Distribution (70 percent)

• Maintains stock at primary and secondary inventory locations for all clinical and administrative services. This involves pulling stock inventory and material from main inventory for delivery; replenishing stock inventory; interacting with clinical and administrative customers to ensure issues and needs are identified and either resolved or escalated to supervisors or Inventory Management Specialists as needed; maintaining records on stock levels; recommending revisions in stock levels as needed to supply changes to Inventory Management Specialists; communicating to the lead or supervisor any concerns related to supplies, equipment and procedures, providing information as needed orally or in writing regarding customer or external stakeholder issues, general telephone inquiries and visitor referrals; communicating with customers and vendors to obtain information regarding medical supplies.
• Monitors expiration dates, rotates stock to limit outdates and removes items from use as required by outdates. Supports managers in checking inventory for stock identified for recalled items and hazard alerts; ensures critical supplies are appropriately monitored and controlled, resolving deviations when possible, and escalating significant deviations to the Inventory Management Specialists.
• Performs daily inventory of primary and secondary inventory points using bar coding equipment or physical hand count on a predetermined schedule that will allow for timely replenishment orders. Identify stock discrepancies to Inventory Management Specialists for resolution of differences between records and physical count of stock.
• Distributes items according to established or ad hoc requirements. Utilizes a pager or similar device to expedite the pick/delivery of items needed in user areas throughout the VA HCS and supported catchment area. Fills requests for items based on daily schedules of need or on an emergent basis as appropriate.
• Delivers supplies in a timely and accurate manner, ensuring supplies and material delivered are in sterile and operational condition. Deliveries will be to wards, clinics and other secondary locations that may be in remote sites. Delivery by motor vehicle may be required, and therefore a valid driver’s license is a condition of employment.
• Completes specialty cart preparation and stocking to ensure material safety and efficiency during transport.
• Cleans assigned secondary areas (shelves and bins) in accordance with aseptic principles as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards as scheduled. Maintains Supply rooms in a neat, clean, and orderly manner.
• Supports wall-to-wall and periodic inventories to include record/note discrepancies such as shortages and damages for management action.
• As needed, assists in other functional areas of the Section, and performs other duties as assigned that do not require accessing the computerized inventory management systems such as GIP.

Inventory Control – Receiving (30 Percent)

• Receives supplies and material into the VA Health Care System and supported catchment area. Unpacks/uncrates supplies from shipping cartons; properly stores supplies and material in main/primary inventory areas. Stores items in accordance with established guidelines, utilizing the Omni Cell, Censitrac (SPS) inventory system, to ensure sterility and integrity of the supplies and material and the data integrity of the inventory management system. Through periodic inventory and discussion with ward and clinical personnel, maintains stock levels, returns reusable supplies to the distribution area, and informs clinic and ward personnel on new or changed items and supplies, current medical supply resources, and shelf life.
• Performs other duties as assigned.

Knowledge Required by the Position

• Requires practical knowledge of standard supply management procedures to perform work involving inventory and excess material management. Knowledge and ability to interpret policies, procedures, manuals, and regulations pertaining to supply/inventory management and federal acquisition systems. Requires knowledge related to stock rotation, hazard alerts and recalls ensuring outdated or otherwise compromised supplies and material are removed from usage area.
• Requires knowledge of an automated inventory system to monitor issues and receipts in support of stock replenishment processes. Requires analytical ability to define and recognize problems, to collect applicable data and make recommendations for a solution. Knowledge of computers and Microsoft Office software programs such as Microsoft Word and Excel, sufficient to enter information and manage supply inventory.
• Knowledge of the names of the different supply items including the trays and sets, and a general understanding of how items are used in case the user refers to them by another name. Requires knowledge of the availability, economic use, operation, and integration of aseptic procedures into the total health care program. Knowledge and general understanding of terminology and items related to specialty carts to ensure carts are built appropriately. Knowledge of item descriptions, medical and surgical terminology established work methods, and recognized priorities of the clinical areas served. Requires effective communication concepts techniques and methods (oral and written) to

communicate with a variety of individuals, including internal and external customers.

• Incumbent may be required to operate a motor vehicle.

Supervisory Controls

The employee works under the general supervision of the Supervisory Supply Technician. The supervisor assigns the employee to various work areas. Priorities are established independently based on local practice. Unusual problems that develop are referred to the supervisor as necessary. While working on unscheduled off tours, supervisory assistance may not be available for problems that arise. Problems are resolved in consultation with the medical staff of the hospital. Supervisor reviews work through observation of the work area, through discussion, and by means of feedback from the hospital staff that use the department's services. Weekly guidance is provided by the supervisor through written and/or verbal work assignments, specific to the areas being supported. Completed work is reviewed for technical soundness and conformity to policy.

Guidelines

Guidelines consist of VHA policies, SOPs, and other documents as well as publications, policies, manufacturer's catalogs and fact sheets on the various items, shelf-life guidelines, and oral instruction on the preference of various medical personnel concerning supplies. Work requires searching for, interpreting, and applying regulatory guidelines to a specific problem in order to arrive at a justifiable conclusion. Work requires adapting and applying these guidelines using judgment to make appropriate decisions. Issues that cannot be resolved using existing policies, SOPs, and other guidance are referred to the supervisor, more senior supply technician staff or inventory management specialists for resolution.

Complexity

Work requires performance of supply management activities, utilizing computerized systems including bar-coding and automated inventory systems for the delivery and inventory control of Logistics supplies throughout the facility and catchment area, and validating the data provided by the automated system. Data accuracy in the automated system is critical to long-term stock management.

Work requires monitoring actual stock usage in an area and making necessary adjustments on the spot, based on personal knowledge of the area's current needs and trends, escalating complex or unresolvable issues to the supervisor, more senior supply technician staff or inventory management specialists, as appropriate. Must understand the variables inherent in the difference between unit of issue and unit of purchase. Packaging discrepancies have major impact on measurement of usage and projection of supply needs.

Inventory management principles are used to support the Inventory Management Specialist with stock levels, schedules for stock delivery, and vendor delivery patterns.

Scope and Effect

Ensures all VA Healthcare System and associated catchment area clinical and administrative supply distribution needs are met. Work requires resolving customer and external stakeholder issues if possible, communicating orally or in writing to the supervisor, more senior supply technician staff or inventory management specialists any concerns related to supplies, equipment, and procedures, providing information as needed in response to general telephone inquiries and visitor referrals. Work product directly affects the health of medical and surgical patients, timeliness, and effectiveness of care, as well as the reliability and adequacy of the supply chain.

Personal Contacts

There are a wide variety of people contacted, including co-workers and professional staff, such as physicians, nurses, and technicians. Daily contacts are made with clinical staff that uses medical supplies, along with other Logistics personnel; all contacts require tact and diplomacy. Works with clinical and administrative customers as well as outside stakeholders such as vendors to obtain information regarding clinical supplies. Usually these contacts are the "first impression"; thus, very critical for the overall attitude reflected by Logistics and the Health Care System.

Purpose of Contacts

The purpose of contacts is to understand clinical needs and plan for delivery of needed supplies. May also interface with clinical and administrative customers to resolve supply management issues to include receiving requests, clarifying user requirements, explaining delays, expediting deliveries, and resolving problems.

Physical Demands

The work requires standing and walking during the entire workday, and frequent reaching, bending, and lifting of supply packages (occasionally weighing as much as 50 pounds). Work requires pushing loaded carts of medical supplies (weighing in excess of 100+ pounds). With proper assistance, moves heavier items weighing over 40 pounds.

Work Environment

Work is performed throughout the medical center and supported catchment areas, which includes wards, storage buildings, and warehouses that range from a clean environment to hot, cold, drafty, and poorly lighted. The possibility of trips, falls, scrapes, cuts, bruises, or injury are present in the day-to-day work of the position.

Work requires stocking supplies in the primary inventory area as well as numerous secondary inventory points throughout the hospital work area, including wards, clinics, operating rooms, warehouses, and nursing areas. Work requires maintaining a clean environment while performing tasks that can produce dust or other infectious pollutants while transitioning between environments. Supported units may be offsite requiring roundtrip travel time in excess of 90 minutes. Tours of duty may require afternoon, evening, and/or overnight shifts.

Other Significant Facts:

HEALTH AND SAFETY

Complies with all safety and fire prevention rules and regulations, using protective equipment when required and provided. Promptly reports all accidents and notifies supervisory of unsafe or unhealthful conditions in the workplace. Attends scheduled training sessions and participate in a facility or service level safety promotions as directed by supervisor. Knows fire drill and emergency plans for work area, including location of all emergency fire equipment.

CUSTOMER SERVICE

Meets the needs of customers while supporting VA missions, consistently communicates, and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.

ADP SECURITY
Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VHA policy. Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in the computer access agreement that the employee signs.Qualifications:Requires practical knowledge of standard supply management procedures to perform work involving inventory and excess material management. Knowledge and ability to interpret policies, procedures, manuals, and regulations pertaining to supply/inventory management and federal acquisition systems. Requires knowledge related to stock rotation, hazard alerts and recalls ensuring outdated or otherwise compromised supplies and material are removed from usage area.Requires knowledge of an automated inventory system to monitor issues and receipts in support of stock replenishment processes. Requires analytical ability to define and recognize problems, to collect applicable data and make recommendations for a solution. Knowledge of computers and Microsoft Office software programs such as Microsoft Word and Excel, sufficient to enter information and manage supply inventory.Knowledge of the names of the different supply items including the trays and sets, and a general understanding of how items are used in case the user refers to them by another name. Requires knowledge of the availability, economic use, operation, and integration of aseptic procedures into the total health care program. Knowledge and general understanding of terminology and items related to specialty carts to ensure carts are built appropriately. Knowledge of item descriptions, medical and surgical terminology established work methods, and recognized priorities of the clinical areas served. Requires effective communication concepts techniques and methods (oral and written) to communicate with a variety of individuals, including internal and external customers.Candidate may be required to operate a motor vehicle.Why FAR Group?
You can take pride in working for a company dedicated to serving our government by providing the best, most cost-effective solutions for the US Government. Our work helps the US Government secure our nation, support the efforts of our military and intelligence communities, and provide lifesaving medical services to our soldiers, vets, and their families.

Job Type: Full-time

Ability to commute/relocate:

• Peoria, AZ 85345: Reliably commute or planning to relocate before starting work (Required)

Experience:

• warehouse manager, supply technician or a similar role.: 1 year (Required)

License/Certification:

• A high school diploma or GED certificate. (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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