Local Unit & Position Description

Do you enjoy solving engineering problems with software? Are you interested in applying your engineering knowledge to help solve real-world challenges? Do you feel rewarded when you help people with their problems? Then this may be the position for you!

DNV Digital Solution s Pipeline Product Center is seeking a Liquid Pipeline Hydraulic Product Engineer to join our team. The Client Support group is responsible for supporting and training clients of our Synergi Pipeline Simulator (SPS) and Synergi Liquid (previously Synergi Water) software around the world. We value engineers who are driven to learn and grow, whether that means independently pursuing new knowledge or actively seeking mentorship from experienced colleagues.

This position may be based out of our Mechanicsburg, PA or Katy (Houston), TX office.

What you'll do

• In a flexible learning environment, develop a deep understanding of our domain and the technical skills required to excel in liquid pipeline hydraulics.
• Utilize liquid domain knowledge to identify and implement solutions to benefit our business and enhance the overall experience of our clients.
• Collaborate with our development team in defining and implementing new features and functionality, as well as ensuring the quality and reliability of our product through manual testing and validation.
• Explore and be curious on how pipeline hydraulic software can be used best in real-world scenarios
• Responsible for providing timely and thorough responses to technical inquiries from end-user clients arriving via phone or email
• Educate users on how to optimize their software experience by conducting multi-day classroom training in our offices or at client sites
• Work closely with other DNV subject matter experts to solve complex client questions
• Follow up with clients to ensure their technical questions have been solved
• Write FAQs on common modeling/engineering questions you are hearing from clients
• Find innovative ways to allow clients to receive self-help support, including creation of short videos or eLearning courses
• Build the DNV professional network by developing and maintaining positive client relationships
• Learn and grow your competence in a variety of technical disciplines and be involved in innovative projects

Position Qualifications

Requirements

• Bachelor of Science degree in Engineering (Mechanical, Chemical, Petroleum, or Civil)
• Working knowledge or significant academic experience in: pipeline hydraulic modeling, reservoir simulation, fluid mechanics or more general pipeline engineering
• Knowledge of steady-state and transient hydraulics a plus
• Experience with DNV s Synergi Liquid, Synergi Gas, Synergi Pipeline Simulator (SPS) or another pipeline hydraulic simulation software a plus
• Surge modeling experience desired
• Python or other scripting tool experience a plus
• Excellent ability to prioritize work while juggling multiple tasks & client request'Strong interpersonal skills and genuine desire to help customers solve their software question
• Proficiency with Microsoft Office suite
• Willingness and ability to travel inside and outside of the United States, up to 10% Strong written and verbal English communication skills
• We conduct pre-employment drug and background screening

**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**

What We Offer

• Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability
• Multiple Medical, Dental, and Vision Benefit Plans to choose from
• Spending Accounts FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA
• 401(K) with company match
• Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program
• Employer-Paid, therapist-led, virtual care services through Talkspace
• Flexible work schedule with hybrid/remote opportunities

**Benefits may vary based on position, tenure, location, and employee election

How We Do It

We Care, We Dare, We Share

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.

DNV is proud to announce being named one of Houston s best places to work in the 2022 Houston Business Journal Best Places to Work competition.

For more information

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About DNV

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Please visit our website at www.dnv.com

Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

We are a world-leading provider of digital solutions and software applications with focus on the energy, maritime and healthcare markets. Our solutions are used worldwide to manage risk and performance for wind turbines, electric grids, pipelines, processing plants, offshore structures, ships, and more. Supported by our domain knowledge and Veracity assurance platform, we enable companies to digitize and manage business critical activities in a sustainable, cost-efficient, safe and secure way.