POSITION SUMMARY: In this role, you will actively manage relationships with prospective residents and their families utilizing a team relationship selling approach. By maintaining a thorough knowledge of Balfour’s continuum of products and services, as well as competitor information, market conditions, and through the use of our customer relations management database, you will meet and exceed monthly and annual sales and occupancy goals.

SCHEDULE: Full time - Schedule Sunday - Thursday

What does a Leasing Counselor do at Balfour Senior Living?

• Primary focus on “sales zone” activities including face-to-face, voice-to-voice, creative follow up and purposeful planning for effective execution
• Accurately maintain the community’s database (CRM)
• Develop and maintain relationships with potential referral sources and conduct on-going field visits
• Research and maintain current information on local competition and new services and competitors entering the marketplace
• Assist the team in completing the necessary move-in paperwork
• Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate special events

REQUIRED QUALIFICATIONS, KNOWLEDGE, & SKILLS:

• Expertise in “relationship selling” and a demonstrated ability to close
• Experience with motivational interviewing techniques preferred
• Experience in a customer service-oriented setting a must
• Demonstrated ability to work in a team environment
• Effective verbal and written communication skills are required, including the ability to communicate openly, honestly and responsibly with others

Balfour Senior Living is an Equal Opportunity Employer (EOE)