Job description
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
- Builds and manages solid, effective working relationships with landlords, tenants, vendors, property owners, customers, business lines and real estate partners
- Primary point of contact for property and lease related questions/ issues/requests/conflicts
- Receives new lease and fee related documents. Verifies all required signatures have been obtained and all exhibits are attached
- Uploads and posts new documents according to department policy
- Coordinates the delivery of insurance certificates with our Corporate Insurance Department for new and existing leases (renewals)
- Performs timely and accurate abstraction of pertinent lease data into a web-based real estate system within specified timelines
- Performs timely and accurate system updates for CPI adjustments, lease changes, information, etc
- Manages Lease Administration Affiliate Transactions by monitoring services provided by the Shared Services Lease & Tax unit and perform all functions as required by Key Performance Indicators (KPIs), including but not limited to: reporting monthly portfolio changes, the review and approval of lease abstractions and data modifications, and the review of payment files for proper application of payments (lease related charges as well as fees and real estate taxes on owned properties)
- Performs quality control checks and ensure integrity of data contained in real estate database to provide accurate and reliable information and to mitigate risks to the business
- Monitors critical lease dates in accordance with departmental procedures to avoid missed dates and potential risks to the bank
- Prepares and delivers all lease notices as required by the lease (renewals, consents, compliance, defaults, etc,)
- Prepares and delivers Estoppels, Subordination and Non-Disturbance Agreements in accordance with lease delivery requirements
- Interprets and explains complex lease language/requirements. Escalates as necessary
- Partners with Facility management to provide surrender, go dark and other critical lease requirements for lease
- Processes and collects TI allowances and construction reimbursements in accordance with requirements of the lease
- Resolves open construction violations with landlords as necessary
- Assists with system related activities as required, including data scrubbing; report testing, system improvements, etc
- Assists with department reporting requirements as required
Job Requirements
- A minimum of 5 years as a Lease Administrator or similar role required, preferably within a corporate or retail real estate environment
- Excellent organizational, communication (verbal and written) and follow-up skills required
- Excellent time management skills; ability to prioritize and adapt to change a must
- Ability to work in a high volume, fast-paced environment
- Excellent customer service skills; strives to WOW the customer
- Ability to work on multiple projects simultaneously
- Proficient PC skills: MS Office, Access, Web applications
- Up to 10% domestic and international travel as necessary
- Self-motivated
- Team player
- Exceptional work ethic and attitude
- Creative problem solver
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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