IT Support

Full Time
Eaton Rapids, MI 48827
$50,927 - $89,122 a year
Posted 1 day ago
Job description

Primary Purpose of Position

Reporting to the Plant Controller, the incumbent is responsible to coordinate all moves, adds, changes to the network. Performs activities related to integration between manufacturing and Information Systems. Performs network maintenance duties, desktop support and other telecommunication support activities. Provides administrative support to comply with Meridian standards.

Major Responsibilities of Position

  • Customer Support: Provides Tier 1 & 2 end user hardware and software support. Provides support for upgrading existing and integrating new manufacturing work centers into Meridian’s network. Installs new or updated hardware/software on end user PCs. Administers end users requests for software and hardware as per Meridian’s standards.
  • Maintenance: Coordinates regular maintenance, backups and upgrades of computers integrated into manufacturing.
  • Systems: Assists with machine integration between manufacturing centers and Plex, Meridian’s ERP platform. Co-ordinates move, add, and change activities relating to Information Systems.
  • Other responsibilities as required, including special projects as they arise.

Personal Competencies (Knowledge, Skills, Abilities, and Other Attributes):

  • PLC, HMI and other manufacturing integration with information systems
  • Familiarity with ERP principles & practices
  • Software deployment & maintenance
  • Time/Priority Management
  • Dealing with difficult people
  • Excellent communication skills both oral and written.
  • Fluency in English
  • Ability to Travel
  • Working in Teams

Physical Demands

  • Ability to stand and walk
  • Ability to twist at waist & neck
  • Ability to simple & power grasp & have manual dexterity
  • Ability to reach in front, to side and overhead
  • Ability to hear and talk
  • Ability to lift 25 lbs.
  • Corrected vision to 20/20

Work Environment

  • Automotive manufacturing environment: shift work, i.e., five-eight-hour shifts for 40 regular hours per week with overtime as required.
  • Production Environment: 50% of the time, includes exposure to industrial safety hazards, loud and sudden noises, hot/humid conditions. Extreme temperatures during the summer and winter months can be expected.
  • Office Environment: 50% of the time, busy office with frequent interruptions and multi-tasking required; standard office equipment available.

Educational and Certification Background

Diploma or Degree in Computer Science. - Essential

A+, Network+, Microsoft MCP and/or equivalent certifications. - Essential

Job Type: Full-time

Pay: $50,927.00 - $89,122.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Eaton Rapids, MI 48827: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Plex: 1 year (Required)
  • A+: 1 year (Required)

Work Location: In person

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