Department

University Counsel-200400

Career Area

Information Technology

Posting Open Date

02/14/2023

Application Deadline

03/10/2023

Open Until Filled

No

Position Type

Permanent Staff (EHRA NF)

Working Title

IT Project Manager

Appointment Type

EHRA Non-Faculty

Position Number

00061632

Vacancy ID

NF0006689

Full Time/Part Time

Full-Time Permanent

FTE

1

Hours per week

40

Position Location

North Carolina, US

Hiring Range

$85,000 - $92,000

Proposed Start Date

03/13/2023

Primary Purpose of Organizational Unit

The Office of University Counsel represents the University and provides legal advice and counsel to the Board of Trustees, the Chancellor, the administration, faculty, and staff on legal matters affecting the institution. We engage with the University on a broad range of initiatives, issues, policy matters, and program implementation.

Position Summary

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office Policy.

The Office of University Counsel represents the University and provides legal advice and counsel to the Board of Trustees, the Chancellor, the administration, faculty, and staff on legal matters affecting the institution. We engage with the University on a broad range of initiatives, issues, policy matters, and program implementation.

The Information Technology (IT) Project Manager is responsible for ensuring availability, security, and performance of the systems, databases, and applications that support the University’s eDiscovery information and all of its sources. As a member of the Office of University Counsel, this IT Project Manager facilitates the work of other University partners such as UNC Privacy and Risk Management, Internal Audits, Public Records, and the UNC System Office, to ensure secure connectivity using Google vault, Relativity One, and Microsoft 365. This position performs as part of an environment with a high-volume of data traffic and variety, including highly sensitive data. They must proactively monitor systems to ensure compliance with internal/external information security policies and standards, identify and troubleshoot vulnerabilities in real time, and effectively coordinate across the UNC enterprise with all ITS as well as individual unit clients of University Counsel. The position administers University Counsel technology workspaces in SharePoint, OneDrive, and other software as needed, for data management, both in litigation and transactional practice, and resolves technical issues that may arise with campus ITS or security risks.

In consultation with attorneys and paralegals, this position is responsible for management and implementation of eDiscovery and data management, security of eDiscovery and other data, documentation of the chain of custody of the eDiscovery system analysis, and forensic data acquisition in the project spaces for which counsel is engaged on behalf of the University.

This includes:

• Communicating with the legal team on all matters involving any form of electronic communication and, of particular importance, the increasing number of highly confidential matters in which the IT Project Manager must analyze, secure and preserve all electronic forms of information that may be affected;
• Developing the project plan to identify the electronic information, isolate multiple locations in the campus system, strategically map out the process to track it, flag it, and identify all users and devices;
• Managing all communication with ITS across campus, and with IT in the multiple departments, to implement the designed project as planned and troubleshoot changes and/or workarounds as needed to keep the project on track;
• Working with a variety of software programs in each department to extract the necessary electronic information, sometimes requiring custom solutions, technical modifications, or new software, while also staying abreast of recent intelligence and trends in security breaches, hacking attempts, and possible malware;
• Analyzing the data in real time and trouble shooting as needed to ensure the project is obtaining the legally necessary information;
• Identifying any outside contingent user who may affect University exposure and/or present security risks;
• Securing all devices potentially involved and maintaining the contents of the fireproof safe for storage of campus wide ITS forensic materials and devices for security purposes until such time as these items can be legally destroyed.

Minimum Education and Experience Requirements

Master’s or Bachelors and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience

Prior experience with eDiscovery tools;
Demonstrated knowledge of complex IT environments and dependencies and ability to manage them and communicate effectively with others to accomplish goals.

Preferred Qualifications, Competencies, and Experience

Technical expertise commonly sought in resolving highly complex problems in large IT environment.
Experience in Electronic Discovery Reference Model (EDRM).
Experience in the legal field and/or higher education.
Experience with Relativity, OneDrive, and SharePoint and M365 eDiscovery portal.
Experience with Public, Private and Hybrid Cloud services such as Microsoft Azure, Amazon AWS.
Strong IT customer relations communications skills

Special Physical/Mental Requirements

Campus Security Authority Responsibilities