The City of Phoenix is seeking an Information Technology (IT) Disaster Recovery (DR) Manager to join the Enterprise Infrastructure Services division of the Information Technology Services Department.

The IT DR Manager manages the implementation and execution of the City's Disaster Recovery as a Service (DRaaS) program and is responsible for a DR portfolio of approximately 100 critical business applications and infrastructure. The IT DR Manager performs a wide variety of coordination and planning activities with city business stakeholders and leads the development, maintenance, testing, and execution of DR plans for critical business systems that are central to the City's continued operations. This role is critical to ensuring the security, integrity, and recoverability of the City's data, applications, databases, information systems, and technology. Working with the City's Disaster Recovery as a Service (DRaaS) vendor, the DR Manager oversees the disaster recovery services from strategic planning through implementation, operations, and execution.

Key responsibilities include:

• Working with business stakeholders, IT personnel, application vendors, and the City's DRaaS vendor to develop, document, maintain, and test disaster recovery plans and procedures.
• Overseeing the City's DRaaS vendor to maintain accountability and quality of contracted deliverables and ensure service level objectives such as Recovery Time Objective (RTO) and Recovery Point Objective (RPO) can be met.
• Reviewing contracts for externally hosted applications for DR risk management.
• Developing budgets, policies, and procedures to support the city's DR program.

• Technical knowledge and experience developing, documenting, testing, and executing IT disaster recovery plans.
• Ability to collaborate cross-functionally with all pertinent stakeholders to understand technical requirements to deploy appropriate DR or other protection solutions.
• Ability to perform disaster recovery technology and operational assessments to manage the portfolio.
• Ability to drive improved Business Continuity planning within hosting services (i.e., IaaS, SaaS) in partnership with business and cybersecurity stakeholders.

$82,492.80 - $125,424.00 annually. Candidates may be hired up to $125,424.00 depending upon qualifications.

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.
• Bachelor's degree in computer science, math, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
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The minimum qualifications listed above, plus:

• At least three years of proven and dedicated Information Technology Disaster Recovery work experience.
• Three years of experience in backup, recovery, storage systems, and IT systems administration.
• Three years of experience planning, developing, maintaining, and testing disaster recovery plans.
• Experience with VMware, VMware SRM, Microsoft Windows Server, RedHat Linux, and data backup and recovery solutions (i.e., Zerto, Veeam, Commvault, Cohesity, Rubrik, etc.).
• Experience supporting IT Disaster Recovery, including development of strategies, risk assessments, business impact analysis, data center assessment, audit reviews, exercise facilitation, contractual review, and vendor management.

Recruitment closes May 15, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list

Apply online by completing the required information and attaching, as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. The results of the resume screening process will be sent to your primary email address.

During the online application process, you will provide responses to questions regarding your experience and qualifications (the system allows copy/pasting into the answer fields). Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Lead Info Tech Systems Spec, JC:09580, ID# 50273, 5/3/2023, USM, AW, Benefits:007

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.