Applications Deadline: June 5, 2023

Maple Grove, MN (Eligible for hybrid schedule)

Make a career Power Play! Join the award-winning culture at Great River Energy - a Healthiest 100 Employer, Great Places to Work Certified, Beyond the Yellow Ribbon Company and more.

Great River Energy is currently looking for an IT Endpoint Administrator with experience with packaging software applications, testing, patching and managing endpoints. Job responsibilities include, but are not limited to

• Administers endpoint devices and collaborates with endpoint engineering
• Responsible for the operation of Microsoft Endpoint Manager (MEM)
• Performing monthly windows patching on computers and a virtual desktop infrastructure (VDI)
• Manages tier 3 escalated incidents and service requests while provide training to tier 1 and 2
• Identifies and implements process improvements
• Represents service desk in division and enterprise level projects and initiatives
• Validates and test all end point related changes to ensure successful deployment
• Performs advanced diagnostics and troubleshooting of end point configuration, Office 365 and related software
• Manages endpoint software maintenance renewals and partner with vendors for ongoing support
• Performs account management tasks within Active Directory
• Performs auditing of software, accounts, NERC related activities
• Experience with Microsoft SCCM/MS Endpoint Configuration Manager
• A positive attitude and a conscientious commitment to customer service and problem resolution.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Ability to handle multiple tasks in a fast-paced environment.
• Planning: ability to think ahead and plan within timelines and resources; develop scopes, plan and schedule work; set priorities and goals; anticipate and adjust for problems; evaluate workloads; measure and evaluate performance against established goals.
• Time management: ability to successfully plan and implement objectives within established timelines and work schedules.
• Ability to analyze problems and develop effective solutions at technical, strategic and functional levels.
• Strong team player accomplishes tasks by working with others and being a good team player.
• Ability to work independently, with minimal direction as a highly motivated self-starter.
• Detail oriented and ability to perform thorough analysis of assigned work.

A typical starting range for this position is $87,000-$102,000. We offer market competitive base pay and adjust our offer accordingly based upon the value of the candidate’s knowledge, skills and experience. In addition, our Total Rewards strategy focuses on recognizing individual performance and rewarding business results. Our robust Total Rewards package includes exceptional benefits and retirement, a focus on continuous engagement, recognition, personal and professional development, and an emphasis on work-life effectiveness.

Qualifications: Bachelor’s Degree in technology related field and 3+ years of experience with IT endpoint support OR 2+ years post high school education in a technology related field and 5+ years of experience with IT endpoint support. Microsoft Windows Operating System, Windows Patching, Application deployment and patch management experience preferred. Image creation, testing and deployment through SCCM/MS Endpoint Configuration Manager experience is preferred. ITIL Foundations V3 certification preferred.

Qualified candidates please apply at www.greatriverenergy.com (under the Careers tab) by June 5, 2023. GRE values diversity, equity and inclusion and we are an equal employment opportunity employer.