Job description
Responsible for the day-to-day operations of retail and inventory within the salon to ensure a high level of guest service standards and achievement of overall retail and service sales goals. Responsible for upholding the integrity of the automatic replenishment system and performing functions such as placing orders, stock control, merchandising, stock movement. Leads the bi-annual physical inventory in conjunction with the General Manager. Excellent communication is essential for success in this role.
- Completes salon-to-salon transfers and completes required paperwork in a timely manner.
- Communicates in salon and warehouse out of stocks with departments on a weekly basis.
- Coordinates and leads bi-annual physical inventory.
- Uses the company’s inventory system to track and audit any discrepancies found at the salon level.
- Ensures all stock areas are clean and organized in a way that is easy to navigate.
- Places weekly supply orders and monitors order quantities to ensure that they are within the Open to Buy Budget Guidelines as well as the current days of supply targets.
- Leads monthly Stock Control Book counts and audits for accuracy.
- Distributes orders, receives boxes and ensures their accuracy
- Resolves inventory issues that may arise in a timely and efficient manner.
- Communicates all new policies and procedures to department heads in terms of how it affects them.
- Writes supplemental orders as necessary to replenish.
- Maintains automatic replenishment system to ensure salon is replenished at an optimal levels.
- Ensures all products on shelving units are regularly rotated.
- Maintains store front displays that promote the company (if applicable)
- Completes Return Audits for products that are returned from guests and move products out of inventory.
- Ensures all collateral needed for holidays are always at an optimal level.
- Performs stock movement for all departments on a daily basis. Completes station audits for hair, nail, and spa departments a minimum of two times per week.
- Attends monthly Retail Coordinator meetings to stay current on policies and procedures.
- Perform weekly active assortment audits for hair and nail departments and assist the GM in placing the supplemental order.
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