Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding current customer sales team. We are currently seeking to fulfill a full-time position. Our Customer Service Sales Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, reviewing coverages and cross selling new products, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $30000.00 - $45000.00 per year

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Supplemental Insurance

Health Insurance

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Maintain knowledge of new products.
• Generating insurance quotes.
• Be outstanding at relationship building.
• Maintain client relationships with follow up phone calls.
• Presents and explains insurance policy options based upon prospective client needs and their personalgoals.

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Career minded vision.
• Problem-Solving Capabilities.
• Strong communication skills, both oral and written.
• Ability to tactfully handle stressful and difficult situations.
• Bilingual, fluent in both English and Spanish is beneficial.

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.