Job description

We are a two location insurance agency seeking a qualified part time professional to handle specific customer service and marketing duties. Duties will include the following:

• Outbound Customer Care
• Inbound Customer Service as needed
• Customer On-boarding
• Email marketing
• Social Media marketing
• Review and respond to customer surveys
• Management of compliance documents

Requirements: Excellent computer skills and outstanding communication and customer service abilities

We will consider candidates convenient to either office (New Castle and Cranberry Township)

We will consider both full and part time candidates. Some work from home flexibility will be considered once established. Insurance license not required for this role but additional career opportunites are available if the candidate chooses to become licensed.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• New Castle, PA 16105: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: Hybrid remote in New Castle, PA 16105

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