Job description

If you enjoy talking to people and helping them, are passionate about providing superior customer service while selling and want to grow your career, we have just the opportunity for you!
Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. This position is in a call center enviroment.

This position offers paid training and base pay plus uncapped commission!
Your specific duties in this role will include, but are not limited to:
Answer inbound calls from potential new customers
Negotiate pricing and service plans
Conduct outbound call activity with a focus on securing new business
Communicate clear and accurate information
Work with customers to best meet their service needs
Assist in onboarding new customers and conduct customer account updates/maintenance
Effectively seek resolution for customer problems and issues
Assist with customer retention
Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
Escalate more complex issues as needed
Specific qualifications for the role include, but are not limited to:
Prior inside sales experience preferred but not required
Computer Skills- MS office, typing skills
Excellent communication and telephone skills
Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
Ability to multitask
Strong negotiating abilities
Work efficiently and effectively both independently and with a team
Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
Strong follow up skills
Home Office Requirements include, but are not limited to:
Dedicated workspace with consistent power supply for individual use during working hours
Fast, reliable and secure internet connection that is hard wired to the modem
Computer and phone equipment will be supplied

Spanish and Mandarin speaking a plus!

Benefits:
We provide a competitive compensation and benefits package, including:
Paid training and base pay plus uncapped commission!
Medical coverage
Dental coverage
401(k)
Paid Vacation & Holidays
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Hybrid remote

Work Location: Hybrid remote in South Plainfield, NJ 07080

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