Summary:

The Inside Sales Account Manager, West Region increases territory sales by collaboratively selling with the outside sales team, generates new business from prospects and from upgrades to the original sale.

Essential Duties and Responsibilities:

• Builds and maintains positive relationships with current and future customers
• Manages sales cycle on incoming orders, from prospect to commitment, emphasizing salable features and upselling, to quoting prices and credit terms, and preparing sales orders
• Effectively communicates the benefits of Penguin products and services to prospective customers; overcome prospect objections, appropriately convey customer ROI and aggressively manage competitive selling situations
• Makes outbound lead follow-up calls to potential and existing customers by telephone and email to qualify leads and sell products and services
• Handles inbound sales lead calls to convert calls into sales
• Works closely with Territory Sales Director and Solutions Architects to grow territory and exceed quota
• Works with all departments to satisfy customer requests and provide an exceptional customer experience
• Attend trade shows and customer visits as needed in assigned geographical territory
• Must reside on the West Coast

Job Knowledge, Skills & Abilities:

• Sales-focused individuals with proven ability to understand and manage customer needs and relationships
• Strong phone presence and verbal communication skills
• Demonstrated experience with and knowledge of prospecting and lead generation, listening, negotiation and closing skills and new business sales
• Knowledge of contact management tools such as Salesforce.com
• Demonstrated ability to achieve in highly competitive market
• Proven ability to perform in a quota-based position
• Excellent verbal and written communication skills, as well as consultative sales and negotiating skills are essential

Experience/Education:

• 3 to 5 years Sales experience in the Technology industry
• Knowledge of and experience with inbound and outbound sales practices and processes

Travel:

As needed

Compensation/Benefits:

The pay range that the Company reasonably expects to pay for this position in California is $58,344-$72,930, or outside of CA is $53,040-$66,300 the pay ultimately offered within the expected range may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus eligible and there is a range of medical, dental, and vision benefits available, as well as a 401k saving plan and other benefits and plans, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan.

Work Authorization:

Must be eligible to work in the U.S.