Information Technology (IT) /Audio Visual (AV) Support

DarkStar Intelligence is actively seeking an Information Technology/Audio Visual Specialist to provide support to a fast-paced and dynamic education center of a government client in Quantico, VA.

Responsibilities

• Provide support to resolve IT and AV equipment issues.
  
• Act as the "first responder" to diagnose troubleshoot, and resolve student and staff IT and AV issues, to the extent regulatory guidance allows.
  
• Follow Government established procedures for submitting Help Desk Tickets and tracking issues to resolution.
  
• Act as a liaison for IT issues between ISD staff, IT/AV equipment providers, and on and off-site repair/replacement services.
  
• Qualify and perform duties as a Trusted Agent for burning CDs and moving data between domains.
• Perform as an expert in ensuring compliance with all DIA policies and instructions with regard to IT.
  
• Assist in creating plans and documentation for the purpose of software application testing and implementation, such as System Security Plan (SSP).

Requirements

• Associate's Degree from a regionally accredited college or university in computer science, information technology, or engineering.
  
• At least 5 years of experience troubleshooting IT or AV equipment issues.
  
• US government clearance: Current Top Secret/SCI + CI Poly (preferred)

DarkStar Intelligence, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. EEO Flyer: shorturl.at/abpNX

Due to our contractual requirements and an Executive Order from the White House, every federal government employee and federal contractor will be asked to attest to their vaccination status. In the interest of health and safety during the continued unprecedented COVID-19 pandemic, anyone who does not attest to being fully vaccinated will be required to follow CDC guidelines which may include (subject to specific contractual requirements): wearing a mask on the job no matter their geographic location, physically distancing from all other employees and visitors, complying to any screening testing requirements, or weekly COVID-19 testing. This requirement will apply to all DarkStar Intelligence employees.

FLMA Flyer: shorturl.at/gkEJ8

EPPA Flyer: shorturl.at/dty89

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