Information Systems Assistant
Job description
- Carbondale, IL, USA
- 13.00-15.00 13.00-15.00
- Hourly
- Full Time
We offer Competitive Pay, Excellent Benefits, and Opportunities for Advancement.
INFORMATION SYSTEMS ASSISTANT
Our Information Systems Assistant should be dedicated, hardworking, and natural problem solvers. They are technology oriented with excellent people and communication skills, and they help our stores stay online and connected through regular help-desk support. We cannot succeed without them!
- This is a full-time, direct employee opportunity with a set schedule;
- Our benefits include medical, vision, dental, and paid holidays and vacation time to name a few.
Requirements:
- High school diploma or equivalent;
- Experience with Azure, Automate, Active Directory, Desktop Support, and MS Office Suite;
- Strong communications skills, and ability to resolve issues remotely;
- Excellent people and computer skills, and problem-solving instincts;
- Must comply with drug-free workplace program and pass post-offer mouth swab drug test;
- Must have valid driver's license and maintain a driving record that complies with organizational standards.
Responsibilities: We challenge our Information Systems Assistants to set the bar when seeking out new ways to positively impact the operations of our stores every day. Successful Information Systems Assistants put their trouble shooting and problem-solving skills to the test and regularly exercise their strong communication skills.
A day in the life of an Information Systems Assistant varies, but regular activities include:
- Fielding calls, emails, and instant messages to provide support and troubleshooting;
- Ticket routing, and follow up on posted IT Tickets;
- Password resets, printer configurations, break/fix instructions;
- Installing and configuring computer hardware;
- As well as serve as point of contact to our internet and phone providers.
Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
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