Job description
Position Purpose
To provide all aspects of direct patron service at Baker Berry circulation and information desks and assist with a variety of Access Services tasks including re-shelving, stacks projects, shipping and receiving and interlibrary loan. Provide basic reference services in-person, via phone or online.
Description
Required Qualifications - Education and Yrs Exp
Bachelors plus 2-3 years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Two to three years relevant library experience preferred and/or customer service experience with a diverse clientele.
- Strong verbal, written, analytical and interpersonal communication skills.
- Ability to move or lift up to 50 lbs. regularly during the workday.
- Demonstrated ability to organize work efficiently; set and modify work priorities; while under pressure and despite interruptions.
- Ability to work collegially in a team environment.
Preferred Qualifications
Department Contact for Recruitment Inquiries
Brenda Grace
Department Contact Phone Number
6-2235
Department Contact for Cover Letter and Title
Alexis Gomez
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Key Accountabilities
Description
- Staffs public service desks at Baker-Berry Library performing various patron related duties. Monitors building security and maintenance and contacts Safety and Security or FO&M as needed.
Percentage Of Time
50%
Description
- Responds to a variety of in person, telephone, and email information requests and refers questions to reference librarians as appropriate.
Percentage Of Time
25%
Description
- Provides support for shipping, stacks maintenance, reserves and interlibrary loan
Percentage Of Time
25%
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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
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Performs other duties as assigned
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