Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Instructional Systems Designer I, Inflight solves performance improvement areas by creating course design documentation and developing instructional content, including presentation materials, guides, handouts, job aids, and other training materials, for Flight Attendants at Alaska Airlines. As an individual contributor, this role focuses on producing high quality regulatory and non-regulatory training content. The Instructional Systems Designer I, Inflight supports the Inflight Training Development team by ensuring that training content complies with current regulations while looking for ways to create new and innovative instruction.

Key Duties

• Applies deep knowledge in instructional design methods and best practices to define course requirements and create instructor-led and interactive Computer-Based Training (CBT) content.
• Provides input and develops learning objectives, course outlines, lesson plans, and courseware (to include but not limited to CBT, multimedia, and job aides) that complies with Federal Aviation Administration regulations and Alaska Airlines policy.
• Ensures that all training programs conform with 14 CFR Part 121 air carrier operations, approved training programs, and Inflight operations.
• Under the direction of subject matter experts, develops or revises curriculum based on FAA Advisory Circulars, applicable regulatory guidance, and Flight Attendant certification processes.
• Works with the LMS Administrator to organize and track student training and completion status.
• Responsible for publishing CBT to the Learning Management System (LMS).
• May be required to complete Flight Attendant Initial Training to become qualified as a front-line Flight Attendant.
• Performs other duties as assigned.

Job-Specific Experience, Education & Skills

Required

• A Bachelor’s degree in Instructional Design, Instructional Technology, Education, Business Communications, or 2 years of experience in Instructional System Design, or related area, in lieu of this degree.
• Solid understanding of instructional design and performance improvement best practices.
• Experience developing courseware to current industry and adult learning standards.
• Ability to become certified as a Flight Attendant.
• Excellent verbal and written communication, organization, and interpersonal skills.
• Ability to think originally and creatively and excel at meeting challenges with resourcefulness and innovative ideas.
• Proficient with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• One or more years of Flight Attendant experience.
• Experience in one of the following authoring tools: Articulate 360, Adobe Captivate, Camtasia, etc.
• Multi-media development experience using Adobe Creative Suite applications (audio, video, graphics, and/or animation).
• Basic coding for web (HTML, CSS, JavaScript, etc.) a plus.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$52,700 - $73,800 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 5/17/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10660

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.