Job description

The In-House Marketing Supervisor is responsible for assisting in the day to day activities of the In-House Marketing
Department. Must be able to drive production for all In-House Marketing Programs (owners, samplers, renters and
exchangers, Owner BB Team, Pre-Arrival Team, Etc.). Also responsible for ensuring compliance with established
policies, procedures and systems.

• Recruit, train, and develop staff. Conduct performance appraisals, counseling, and coaching sessions.
• Manage representative performance standards and penetration.
• Maintain site penetration above approved levels without generating guest complaints.
• Maintain gifting cost below approved or budgeted levels.
• Hold weekly meetings with all associates to address procedures, policies, issues and programs.
• Ensure weekly In-House reports are submitted to In-House Manager/ADOM by set deadline.
• Maintain 100% Owner/Guest satisfaction by ensuring guests concerns are heard and needs are met.
• Manage In-House Marketing Team personnel. This includes ensuring daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.

To be eligible to apply for an internal career opportunity you must be:

1. Generally be in your current position a minimum of six (6) months if you’re in a non-exempt position and nine (9) months for an exempt position.

2. Have maintained satisfactory performance levels in the previous six (6) months.

Specific information regarding salary will not be discussed during initial inquiry; however, interested candidates will be advised if the position would be considered a promotion in terms of responsibility and salary or if it is comparable to their current position and salary.

Although a resume is highly recommended, if you do not have a resume, please tell us about your professional work experience when you apply online in the box that asks you to copy and paste your resume.

Each resume is carefully reviewed and considered for our open position(s). If there is an opportunity for an interview, applicants will be contacted, however, please note that, due to the volume of applicants, interviews are not guaranteed.

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