Job description
The Human Resources Manager will ensure that all SERVPRO employees are supported in the fulfillment of their company obligations and career goals. The HR Manager will be a member of the leadership team and is expected to contribute to all aspects of the business by providing leadership with strategic thinking around HR Management. This role will serve as the primary subject matter expert in all things related to the employee lifecycle and will be responsible for all recruiting functions and new hire onboarding for all office locations.
- Ensure and maintain compliant employment files and records accuracy
- Manage and solve complex employee relations issues
- Identifies HR trends that could affect organizational objectives and/or operational goals
- Interprets appropriate laws and policies and advises management and franchise employees
- Keep an accurate record of our training program.
- Oversee W-2 with reconciliation and year-end processing
- Answer employee payroll, benefits, and basic HR questions
- Manage the HR administrative support to senior leadership and franchise employees
- Ensure accurate completion and filing of onboarding paperwork (e.g. W-4, I-9, Direct Deposit, etc.)
- Fulfill all hiring needs through a comprehensive and robust recruiting program including participating in career fairs
- Provides day-to-day performance management guidance (e.g., retention, coaching, career development, disciplinary
- actions, etc.)
- Attend 90-day and annual reviews with all franchise employees
- Complete and document HR compliance
- Track and administer the FMLA program and leave according to company policy and federal law.
- Calculate and process per diem, travel pay, and travel pay overtime as necessary.
- Work with accounting on any payroll related issues
- Plans, directs, and supervises all activities relating to the administration and maintenance of payroll
- Perform other job duties as assigned
- Develops, implements, and manages benefit programs in a manner that ensures cost effectiveness, market
competitiveness, and internal equity among employees
- At least 3 years of overall business experience as an HR Generalist required
- Experience leading effective performance management systems and practices
- Demonstrated strength in effective recruitment, communication, and collaboration
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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