Looking for a SAVVY Housekeeping Manager to create beautiful SPACES at Aloft Easton. Join our enthusiastic team and apply today!

Position Purpose

Provides supervision and direction for all Housekeeping activities at Aloft Easton to ensure the high levels of cleanliness and guest satisfaction are maintained.

What you will be doing

• Oversees staff of floor housekeepers, house persons , and laundry by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Daily inspections of suites after cleaning.
• Interview, hire and train housekeeping and laundry staff in the procedures and techniques according to training and standards. Conduct all department personnel performance appraisals.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which require continuous visual inspection of guest rooms and public space areas including meeting room, fitness room, etc. Schedule personnel within budget guidelines to assure adequate staffing.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Establish and maintain adequate supplies for efficient operation of department. Order supplies, maintain inventories, work within established budget, and track department expenses.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies.
• Interpret company policies and provide a safe working environment by ensuring compliance with safety programs and job safety analysis.

OTHER:

Regular attendance in conformance with the standards, which may be established by the hotel from time to time , is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon the particular requirements of the hotel.

• Maintain inventories of amenities, chemicals and other supplies to insure items are in stock and reorders in timely manner.
• Coaches, counsels and disciplines staff, when appropriate, to insure standards are met.
• Coordinate with laundry to insure rooms linen is picked up and delivered to meet guest needs.
• Consults with outside contractors regarding rehabilitating or general maintenance of public and guest room areas.
• May need to work in any other department in case the need arises.

May be asked to serve on safety committee and other committees as required.

The ideal candidate for this position

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.

• Knowledge of all applicable federal and state employment laws and regulations.
• Ability to read, write and speak the English language fluently.
• Ability to communicate effectively and pleasantly with guests and staff as is necessary to effectively run the department.
• Able to set priorities, plan and organize.
• Ability to move throughout building , bend , stoop and reach to assist other housekeeping staff to complete their individual tasks if situation demands.
• Ability to grasp , lift, carry or otherwise move materials weighing up to 50 lbs.

QUALIFICATION STANDARDS

EDUCATION: Any combination of education and experience equivalent to graduation from high school and additional training to acquire required knowledge and skills.

EXPERIENCE: Minimum two years housekeeping experience in hotel industry. Minimum one year as housekeeping supervisor.

LICENSES OR CERTIFICATES: CPR Certification and First Aid training preferred.

GROOMING: All team members must maintain a neat , clean and well groomed appearance in accordance with OHMI/Residence Inn standards. Professional attire required.

OTHER: Additional language ability preferred.

Benefits

• Medical
• Dental
• Vision
• 401k with partial company match
• Generous PTO
• Paid holidays
• Hotel discounts
• Educational Assistance