Job description

Job Description: Housekeeper

PLEASE FEEL FREE TO STOP BY THE HOTEL TO FILL OUT AND APPLICATION AND ASK TO SPEAK WITH ZAKIAH MOTON (DIRECTOR OF HOUSEKEEPING) OR LINDSAY MCDONALD (ASSISTANT GENERAL MANAGER).

Immediate Supervisor: Executive Housekeeper/Assistant General Manager

SUMMARY: Maintains hotel premises in clean and orderly manner by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by a manager or supervisor as needed..

· Collects soiled linens for laundering, and receives and stores linen supplies in linen closet.

· Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, and other work areas.

· Sweeps, scrubs, waxes, and polishes floor.

· Cleans rugs, carpets, upholstered furniture, and draperies.

· Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.

· Empties wastebaskets, and empties and cleans ashtrays.

· Transports trash and waste to disposal area.

· Replenishes guest and bathroom supplies. Replaces light bulbs.

· Reports any maintenance related problems to the maintenance department through proper communication channels.

· Rotates mattresses on a quarterly basis.

· Proper uniform and name tag worn at all times.

· Acknowledgment and a pleasant greeting given to each and every guest.

· Thorough knowledge of all in house products along with local area information to assist guest when needed.

· Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.

· Timely (within 10 minutes) response to guest needs for housekeeping supplies.

· Guest name is used at all times upon entering an occupied room.

· Associate will empower himself to accept any customer problem brought to their attention as their problem and do everything in their power to get the problem resolved.

· Interacts with internal and external customers in a positive, professional and accommodating manner.

· Associate will assume the responsibility of maintaining the storerooms in a clean, neat, and organized state.

· Associate must display a team attitude and assist co-workers when the need arises.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment

EDUCATION and/or EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read a limited number of two- and three- syllable words to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using unites of American money and weight measurements, volume, and distance.

REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls. The associate frequently is required to reach with hands and arms; and stoop, kneel, crouch, or crawl. The associate frequently is required to talk or hear.

The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. You will be trained on the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE or if it does not fit properly to your manager.

While performing the duties of this job, the associate is frequently exposed to set and/or humid conditions. The associate occasionally works near moving mechanical parts.

The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift
• No nights

Application Question(s):

• The hotel is located in Vinings, GA are you willing to drive to and from or have proper transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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