Job description
We are seeking experienced and professional individuals to join our front office team at the Award Winning Best Western Plus Hotel, Rated #1 with Five Stars on TripAdvisor.com for over 12 years in a row and Rated 4.6/5 on Google.com. Ideal candidates should be cordial, personable, friendly and outgoing and able to give customers personal and attentive service with a smile.
We are looking for full time front Desk Agent- Must be available to work a flexible schedule, including morning, mid-shifts, evenings, weekends and overnight if needed.
As a Front Desk Agent, you are responsible for a professional, yet personal and efficient check-in and check-out for each guest of the hotel. Process all payments according to hotel requirements. You are expected to complete daily checklists.
- Responsible for providing prompt yet personal service at times of check-in & check-out
- Approach all encounters with guests, employees and members in a professional and personalized manner
- Maintain regular attendance in compliance with Best Western Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Must have a professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations
- Help management apply the credit policy and guest billing policy
- Ensures that the safety & confidentiality of all matters pertaining to guests and members are met.
- Offer to handle special arrangements during guest stay; coordinate future visits
- Actively participate in training and continuing education related to the Front Desk
- Prior Hotel/Resort Front Desk Experience required
- Must Pass a Background Check --Pay is VERY comparable to the area.
- Come in to Submit your resume or Submit your resume via email
- Best Western Plus 330 East Corporate Drive Lewisville, Texas 75067
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Lewisville, TX 75067: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel Experience: 1 year (Required)
Work Location: In person
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