Job description

The Homewood Suites by Hilton is seeking a candidates for the Assistant Housekeeping Manager position.

Essential Responsibilities (including but not limited to):

Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements

· Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction

· Handle complaints and special requests to achieve complete guest satisfaction

· Comply with special needs and requests of the guests, VIPs and repeat visitors

· Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance

· Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other department heads

· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

· Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation).

· Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents)

· May maintain procedures for security of lost and found items

· Perform other duties as assigned.

Requirements

-Must be available on the weekends

-Must have reliable transportation

-Must have at least 3 years housekeeping supervisory experience

-Must be able to lift items up to 50 pounds

-Must be able to clean hotel guest rooms and public areas

-Must be able to clean up to 16 guest rooms a day when short staffed

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Plymouth Meeting, PA 19462: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• hotel housekeeping management: 3 years (Required)

Work Location: In person

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