Job description

As a Support Specialist, you will be responsible for assisting in day to day operations with duties that include reception, filing, mailing, typing, assistance with requisitions, supplies, billing and any other clerical assistance needed at the agency.

Additional duties for this Support Specialist role include, but are not limited to:

• Answers the telephone in a courteous manner and delivers messages to individuals in the Agency in a timely manner.

• Properly files document and ensures records meet standards.
• Prepares envelopes and packages for mail, distributes delivered mail, records receipt of mail on a daily basis.
• Makes patient admissions, clinical records and other packets readily available to clinicians.
• Makes copies, faxes/scans information, and distributes copies and faxes as needed.
• Assists with the billing, payroll and staffing processes.
• Assures on-call information is available for the on-call book.
• Responsible for the inventory, orderly storage, and distribution of agency supplies.
• Maintains tidiness and stock supplies in common work areas.
• Maintains regulatory and policy manuals with updates.

Qualifications:
We are looking for an Support Specialist I who is highly organized and detail-oriented with the ability to effectively work both independently or in a team setting. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability work well under pressure in a fast-paced environment.
Specific qualifications for this role include:

• High School graduate

• 6 months of clerical experience, preferable in health care
• Basic Math skills
• Able to prioritize tasks and work under supervision
• Proficient with computer software /data programs

Apply now
Join Intrepid USA – and make a real difference in the lives of our patients!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Ability to commute/relocate:

• Joplin, MO 64801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical office experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

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