Mr. Handyman is looking to grow a team of handyman professionals who are highly-skilled craftsman who can “do it all” while taking excellent care of our customers.

Some of our biggest values are exceptional customer service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job… you get a career with an independently owned franchise.

Benefits

• Company van to take home with gas card
• Our home office that works to fill your schedule
• Our home office that will answer the phones and handle customer issues
• Vacation days and sick days
• iPad to utilize our internal scheduling system, Service Titan
• And so much more…

Our Expectations

• Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
• Manage Customer Expectations – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
• Work To Create Repeat Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.
• Timeliness
• Professionalism
• Respect
• Integrity

Performance Incentives

Here are some of the ways that we’ll measure your performance in the role.

• Net-Promoter Score (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
• Revenue Goal – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
• Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
• Warranty Work – We guarantee all our work for one year. The work needs to be done correctly, the first time.

To Succeed in this Role

• Ability to self manage as you will be on the job alone at times.
• Provide excellent customer service while reviewing quality of work as well as collect end of day payments.
• You must have your own tools, including the ability to use an iPad.
• Properly document the job while following our process, the Mr. Handyman Way.
• Wear proper PPE as well as booties to protect our customer’s home.

Wages

The pay range for this position is $25.00 to $30.00 and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 8+ years’ experience as a paid handyman
• Own your own tools
• Be insurable for driving our vehicle
• Complete a background and driving record check
• Able to lift 50 pounds independently
• Able to safely work at heights and work overheard for extended periods of time
• Professional appearance and maintenance of company-provided vehicle

As an experienced Handyman, you have strong proficiency in at least three (3) of the following:

• Carpentry work
• Bathroom improvements
• Kitchen improvements
• Painting, both inside and out
• Drywall work, minor and major repairs
• General plumbing and electrical, where allowed by law
• Floor installation and refurbishing
• Familiar with building codes

Still with us? Great!

Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.