Job description
Here at HEYDUDE, we are a team of Go-To's who work together to embrace and embody our brand values in everything we do. We dare boldly, putting progress over perfection to bring our consumers and fans the most comfortable shoes on the planet. We aim to be steadfast and engage genuinely with our consumers and each other. We keep it simple, welcome all, and strive to have a "Hey Day!"
In February of 2022, Crocs, Inc. acquired HEYDUDE. This acquisition not only adds an outstanding brand to the Crocs portfolio, but provides a wealth of opportunities for teamwork, career growth, and best practice sharing across the two brands. We've experienced incredible growth in the past few years, and we need to build our teams with the most creative, passionate footwear enthusiasts in the world. That's where you come in!
Interested in being our next Go-To? Check this out!
The Sr. Key Account Manager, West Coast (Youth Accounts) will help strategically growing the assigned priority account(s). In this position you will have for responsibility the long-term development of the accounts, profitable growth for the Crocs brand and the accounts, meeting/exceeding all financial metrics, leading sell-thru of Crocs products, and chipping in to growing market share of clogs, sandals.
WHAT YOU'LL DO
- Optimize HEYDUDE product sales by achieving or exceeding sales goals with assigned account base
- Drive top and bottom-line numbers for your assigned territories using strong eye for business and retail math abilities
- Accountable for pre-book and at-once sales
- Handle gross to net revenues
- Achieve seasonal sales initiatives and category goals
- Lead sell in and sell through for assigned account in collaboration with marketing and retail activation
- Responsible for end-to-end account management including oversight to: order acquisition through order delivery, HEYDUDE profitability with key accounts, management and resolution of all credit claims, customer compliance issues, returns, etc.
- Meet all HEYDUDE seasonal time-lines
- Produce and deliver accurate and reliable quarterly forecasts on or before deadlines.
- Develop strategic sales plans that incorporate specific account insight and goals to achieve sales and profitability targets that align with brand and category objectives
- Conduct monthly and seasonal business reviews with partners and customers
- Accountable for preparation, planning and delivery of sales line presentations, tied to HEYDUDE seasonal merchandising, sales and marketing initiatives
- Actively participate in account meetings including pre-lines, business reviews and sales meetings
- Work as liaison between HEYDUDE operations and account operations
- Establish and maintain consistent relationships internally and externally
- Communicate consistently and efficiently with cross-functional business units including sales management, customer service, demand planning, finance, merchandising and business development
- Communicate standard processes and expertise with the sales organization
WHAT YOU BRING TO THE TABLE
- Bachelor's Degree
- 7 years of industry sales experience required; footwear experience preferred
- 3 years of key account experience required
- Solid understanding of US retail and wholesale footwear landscape and consumer insights preferred
- Solid understanding of industry and competitive landscape
- Proficiency in Microsoft office, particularly Excel and Power Point
- Strong inventory planning skills
- Strong organizational and analytical skills
- Exceptional oral and written communication skills
- Ability to carry out company and department ethical standards; will make decisions with the best interest of the team, company, and Crocs brand in mind
- Fluency in English required
- Ability to carry and lift up to 40 pounds
- Frequent travel 50%+, overnights, night and weekend work may be required
- Direct and clear approach to communication
- Passion and tenacity for solving problems through creativity, collaboration, and resourcefulness
- Comfortable dealing with uncertainty by creating structure and prioritizing effectively
- High energy, high initiative, critical, confident
- Results oriented that is balanced between both long-term objectives and short-run performance
- Maintains a high level of personal accountability & integrity
- Energetic, highly motivated, flexible self-starter that can work well under pressure
- Must be able to work well with a team and make independent decisions when necessary
- Ability to persuade and negotiate
- Proficient in retail math
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: Sr. Key Account Manager
Job Level: Professional Individual Coordinator
Career Level: CL6
Salary Range: $112,380-$154,493
Workplace Persona: Explorer (in office 0-10%)
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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