Job description

Share Our Selves (SOS), a full service primary care community health center (FQHC).

SOS is proud to be the largest community health center in Orange County to combine wrap-around social services with health and dental care. SOS operates 6 clinical sites and a mobile health RV : Costa Mesa, Newport Beach, Anaheim, Santa Ana and Mission Viejo. SOS serves all of Orange County, in particular, the safety net population who are uninsured or underinsured and have little to no options for affordable health care. Our clinics provides full-scope primary care to all age patients including preventive health care, urgent medical care, chronic disease management, behavioral health services, medication management, including same-day appointments. In addition we also have full scope adult and pediatric dental services.

PLEASE NOTE THIS IS AN "ON-SITE" POSITION. STARTING PAY RANGE WILL DEPEND ON EXPERIENCE AND EDUCATION.

JOB SUMMARY:

The Health Informatics Analyst works closely with the quality department, executive leadership, finance, clinical teams, and key stakeholders who require data for performance measuring and quality improvement. In addition to clinical data, the position will satisfy analytical and organizational reporting needs by using various methods and systems to generate the requested data. Uses strong business, technical and analytical skills to review, analyze, validate, and interpret patterns and trends.

The Health Informatics Analyst uses effective interpersonal and communication skills to consult with staff to determine their data requests and ensures the validity of the data effectively and efficiently. Also completes programming, testing, debugging and validation tasks to support accurate data reporting. The Health Informatics Analyst works in the team-based model of care.

RESPONSIBILITIES

Performs a wide variety of complex analyses, reports and other correspondence in support of research, compliance and other functions, using Epic EHR including:

• Independently create SQL queries, and SAP Crystal report to develop core department deliverables and ad hoc analysis.
• Proactively identifies and addresses data quality issues when they arise.
• Provide training for new and existing team members on data and tools. Provides training on specific technical or analytical skills as needed, which includes translating or explaining what information means and how it can be used.
• Self-manage project tasks through effective and independent work.

Assist management on various projects including planning and designing data extraction, data layouts, data analysis and interpretation, and presentation of information.

• Data models and displays, assists in strategy and monitoring of outcomes, performance data and population health of the organization

Acquire data from primary or secondary data sources and maintain databases/data systems. Interpreting, analyzing, manipulating, tracking, and internally/externally managing and reporting data.

Provide data analysis, interpretation, and consultation to maximize the use of all data collected to support needs of senior management, operational management and clinical management.

Documents and organizes all aspects of reporting including grant, clinical and ad-hoc requests, criteria used for the requests, source of data and method of delivery.

Ensuring the consistency and accuracy of produced data and reports by way of documentation and validation.

Keeps up to date with relevant local, state and federal reporting standards and requirements such as but not limited to UDS, PCMH, OSHPD, and HEDIS.

Construct spreadsheets and reports that may include information on trends in clinical results, billing, cost evaluation and efficiency.

Examine data requests and create reports based on the specific parameters

Utilize Microsoft Excel, Access, Word, as well as SQL, Crystal Reports and other reporting systems, for creating reports, calculations and audits.

Regular auditing of data input, security and accuracy of the databases and reporting systems.

Identify, modify and validate clinical reporting data according to relevant clinic workflow.

Works closely with the SOS IT department, quality department, clinical departments, all system users and 3rd party consultants and vendors to promote efficient use of the various IT and reporting systems.

Work with management and leadership to prioritize business and information needs

Develops adequate security policies for accessing data from the various systems.

QUALIFICATION/SKILLS

• Knowledge of electronic health records (Epic preferred)
• Advanced knowledge of Microsoft Excel including advanced formulas and pivot-tables.
• Knowledge of reporting in a healthcare setting utilizing statistical formulas (preferred)
• Working knowledge / experience of clinical information systems e.g. EHR, population health tools, and decision support tools.
• Proficient in reading/writing SQL queries in Microsoft SQL Server Management Studio
• Proficient in designing/editing reports in SAP Crystal Reports. This includes creating formulas, parameters, editing commands and stored procedures, etc.
• Analytical and problem solving skills; able to articulate and convey complex problems into easily understood terms.
• Highly self-motivated individuals with high energy, positive and professional approach, a “can-do” attitude, and attention to detail
• Must be able to work independently and assist with multiple projects, priorities, and clinic locations.
• Ability to work under pressure with interruptions and challenging deadlines.
• Aptitude and desire to learn new skills on the job.
• Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills.
• Ability to be courteous and helpful.
• Be able to communicate clearly and precisely, both written and verbal.
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.

EDUCATION/EXPERIENCE

• BA/BS in Computer Science, Mathematics, Statistics, Health Informatics, or related field.
• Two (2) years minimum of SQL script writing and data analytics
• Two (2) years of direct experience using technical and analytical skills on the extraction, integration, layout and interpretation of complex relational and disparate data sources.
• Two (2) years’ experience in Healthcare data-driven role
• Minimum of (4) years of general Information Technology Analyst experience with at least (2) years with data reporting systems, various data sources, raw data using SQL, Crystal and ODBC
• Experience scheduling reports in SAP Business Objects. Familiarity with organizing folders, scheduling recurring instances, etc.
• Experience using Epic Hyperspace Record Viewer, locating Clarity tables based off examples in Epic highly preferred.

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What do we offer? A competitive salary and a generous benefits package for our full time team members which includes; group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, EAP, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered, Tuition Reimbursement, 10 Paid Holidays, 10 Paid Vacation days and up to 6 paid Sick days per year.

All qualified candidates will be subject to an employment/education/criminal background check and must be able to provide proof of required vaccinations which include: COVID-19 Vaccination, TB Test, Annual Flu vaccination and MMR. As a Healthcare organization all team members are to provide Required Proof of COVID-19 Vaccines & Booster. SOS will provide vaccines to new employee's if needed at no cost.

Starting pay within this range will vary depending on the job-related knowledge, skills, and experience.

JOBREQ# 20230415HIA

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
SOS has a low COVID-19 work environment. On site: Masks are required, daily temperature checking, physical distancing, work space and personal sanitizing.

Work Location: In person

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