Job Title: Medical Group Medical Assistant

Supervisor: HCCHD Medical Group Director

FLSA Status: Non-Exempt / Full Time

Qualifications: Maintain active BLS certification. Prefer Medical Assistance Certification or Certified Nursing Assistant, on the job training is available.

Essential Duties and Responsibilities:

• Provides care to an assigned patient population under the guidance of a licensed mid-level or physician practitioner
• Documents patient care observations and activities according to professional standards and procedures
• Assists with patient registration and check-in process, conducts collection of biometrics such as pulse, pulse oximetry, temperature, blood pressure, patient chief complaint, medication history and reconciliation, allergy, past medical history, past surgical history, social history and documents data into EMR system in preparation for practitioners review
• Ability to work in fast-paced environment, proficient with multi-tasking
• Ability to make decisions and initiate action under stress in critical situations
• Receives and responds to patient inquiries via telephone, patient portal, other methods
• Effective verbal, non-verbal, and written communication skills
• Ability to interact with physicians positively and effectively, mid-level practitioners, other members of the health care team, fellow staff, patients, etc.
• Customer service-oriented attitude and behavior. Embraces and participates in teamwork-oriented environment
• Works as assigned with other providers in absence of assigned medical provider or as staffing coverage dictates; may float to different areas
• Pleasant, poised demeanor. Approaches all interactions with professional, positive, attitude
• Working knowledge of computerized medical software; ability to quickly learn new technologies and changes in electronic medical record (EMR) workflow
• Maintains clean, organized, well-stocked patient exam rooms and workspace. Observes asepsis techniques per state and federal nursing practice guidelines
• Follows all Harrison County Community Hospital District and departmental policies and procedures set forth for time and attendance
• All other duties as assigned by supervisor(s)