Guest Service Agent

Full Time
Golden, CO 80401
$17.50 - $18.00 an hour
Posted Just posted
Job description
Duties include but are not limited to:
Providing exceptional customer service to guests and fellow associates
Being an ambassador for our brand and management company
Checking guests in/out
Blocking rooms for individuals and guests
Delivering supplies to guest rooms as needed
Assisting with basic accounting tasks
Answering telephones

Requirements:
Must have proven customer service skills.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, speak and understand the English language in order to communicate with guests.
Ability to stand and work in confined spaces for long periods of time.

Benefits:
Medical
Dental
Vision
401k Matching.
Paid Time Off ( 9 days for the first year)
Holiday Pay
Wellness Program
Complimentary parking
Marriott Brand Hotel Room Discount.

Compensation: $17.50 - $18.00 per hour

Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law Poster, and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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