Guest Relations Assistant Manager (Full Time)

Full Time
Las Vegas, NV 89109
Posted
Job description
Overview:
Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions. Celebrating its 40th Anniversary this year, Canyon Ranch has imparted integrative expertise to millions of guests on land, at sea and in the air. With established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts, the brand's first foray into California introduces Canyon Ranch Wellness Retreat - Woodside. Slated to open in fall 2019, the first Canyon Ranch retreat model will offer guests highly-sensory, personalized wellness sojourns and thoughtfully-curated programs embracing multiple themes. In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® hotel in Las Vegas, Nevada; it has an ongoing collaboration with Singapore Airlines® to provide food and wellness services on its ultra-long range flights; and it operates 22 Canyon Ranch at Sea® wellness facilities onboard luxury cruise ships: Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13 -time winner of Travel + Leisure's Best Spa Award, an 11- time recipient of the Conde Nast Traveler Best Destination Spa Award, and both Canyon Ranch resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities:
Responsible for providing a world-classe service experience for our guests while being well versed on Canyon Ranch's services and facility offerings. Responsible for assisting with overseeing the smooth operation on the Front Desk, Lockers and Reservations Deparatment. This positions primary responsibilty is to generate revenue and meet sales goals by providing guidance and direction, as well as promoting and demostrating the highest lever of service for our guests..

Qualifications:
Must have prior knowledge of position/industry (3-5 years previous experience in same or related field).

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