Job description

Government Operations Advisor plays a critical role in delivering compliant enterprise Government oversight, risk and strategy by leading and executing programs and initiatives providing compliant and strategic value for Cigna Government Operation (GO). The operations environment is highly regulated in the Government business. We have various controls, audits, regulations, grievances and daily CMS bulletins our organization must be ready and prepared to understand the operational impacts and respond. Government Operations is seeking a highly motivated and organized Business Project Advisor to join a dynamic cross-functional, shared service team responsible for leading the delivery and management of programs and projects focused on minimizing compliance risks across Cigna's core Government business areas. The Business Project Advisor role is accountable for overseeing the GO oversight and implementation needs and is responsible for operational compliance delivery including new regulatory implementations, risk analysis, issue detection and management, in addition to leading risk mitigation and issue remediation initiatives or projects.

RESPONSIBILITIES:
Manage and drive fulfillment of regulatory activities by engaging and partnering with key stakeholders from Regulatory, Compliance, and functional Business Units. Lead and support the identification, removal, or escalation of barriers.
Lead and participate in internal operational review and execution of compliance programs and projects to ensure scope, timing and budget are defined, communicated and executed with appropriate change controls as needed.
Manage a set of business processes as part of GO’s compliance operating model, which includes driving or supporting compliance program improvements, periodic assessments of governance processes to maintain efficiency and effectiveness and identifying opportunities to redesign or sunset business processes to improve compliance and operational value.
Stay abreast of the regulatory environment and facilitate information sharing between Cigna's Commercial and Government business to increase awareness of external requirements and operational alignment opportunities. This includes development of operational trends and themes involving forthcoming or current regulatory activities, issue identification, and remediation.
Develop metrics and reporting to measure operational value and assess performance of GO’s compliance service model.
Consult and advise business operations on compliance risk, cost impacts, and process optimization.
Gain a strong understanding of the broader portfolio work and the alignment of various initiatives to identify opportunities and barriers for mitigating operational compliance risk.
Facilitate regular meetings with key stakeholders and sponsors to expedite progress, facilitate dialogue and decision-making, provide status updates, escalate risks or issues, review scope, and prepare executive-ready communications that effectively summarize program outcomes.
Maintain a strong understanding of different approaches for execution and drive assigned work to successful completion.
Maintain evergreen calendar of upcoming deliverables and reviews as it relates to GO’s network of businesses.

Level of Leadership:
Self-directed and capable of leading a team of professionals, either directly or indirectly
Maintains a positive working relationship with teammates and matrix partners.
Continually strives to improve their own skills and competencies by demonstrating initiative to participate in ongoing coaching and training programs.
Demonstrated ability to drive results.
Able to influence in direct and matrix environments.
Guide Cigna’s organizations and processes to be customer centric and high-performance.
Be a positive role model.

REQUIREMENTS:
Bachelor’s Degree required; MBA preferred.
5 years compliance / regulatory management work experience in related field
Proven ability to function in a heavily matrixed environment.
Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects.
Ability to deal with ambiguity and embrace change helping others see it as an opportunity and stay focused on goals while adapting to change.
Excellent communication skills – verbal, written, and presentation skills, with multiple stakeholders, at all levels.
Ability to foster collaboration, value other perspectives and gain support and buy-in for organizational proposals.
History of consistently delivering strong business results and balancing high-priority, long-term projects with short-term, immediate deadlines
Solid creative thinking and problem-solving skills
Comfortable with raising questions, issues, ideas or suggestions to colleagues at all levels across all organizations.
Works well with larger groups from a wider range of organizations, as well as reporting out to senior executives.
Some travel may be required (10%)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 82,900 - 138,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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