Description

Job Information:

Title: General Superintendent, Field Operations
First Date of Posting: 04/26/2023
Last Date of Filing: 05/10/2023
Authority: TA
Department: Subways
Division/Unit: Service Delivery/Field Operations
Reports to: Assistant Chief Officer, Field Operations
Work Location: Various
Hours of Work: Various

Internal posting, MTA Employees only.

Subways’ Division of Service Delivery employs 8,000 individuals who work together 24/7, 365 days a year to move millions of customers safely to their destination. Service Delivery employees operate 8,000+ trips per day.

Do you have a passion for the transportation industry? If so, Subways is seeking dynamic and motivated individuals eager to join the Service Delivery team. Successful candidates will share our passion for delivering world class customer service to 5.6 million riders a day.

Compensation:

Salary Range (Grade A/904): $113,076(min) $145,905(mid) $178,076(max)

Compression Rate: $144,650

Responsibilities:

This position will direct and control daily operations, and oversee the performance of a district or unit, to provide safe, efficient, and cost-effective service. The incumbent will develop and implement various process improvement initiatives to improve safety and proficiency of the workforce, and the customer experience. Selected candidates may be responsible for overseeing the performance of the District Corridor Plans. In Capital Support & Planning, the position will oversee and direct efforts for Service Delivery in support of the Capital Program, inclusive of the daily operation and long-term planning efforts. The selected candidate, regardless of the subdivision, will respond to and/or control departmental operations at major system emergencies or incidents; incumbents may also be responsible for overseeing multiple districts and/or subdivisions on the PM and Midnight tours.

Education and Experience:

• A high school diploma/GED and ten (10) years of mass transit experience; of which five (5) years must have been in a supervisory/managerial capacity; -OR-
  
  2. A satisfactory equivalent of education and experience.

Desired Skills:

• Knowledge of rail rapid transit procedures, including emergency and safety procedures.
• Knowledge of MTA NYCT rules and regulations.
• The ability to manage operational and administrative programs of considerable scope given tight deadlines and adverse conditions.
• Excellent project management skills.
• Familiarity with new transit technology.
• Familiarity with short term and long-term capital project/budget planning.
• Sound decision making in emergency situations.
• The ability to motivate staff and resolve conflicts.
• Excellent verbal and written communication skills.

Selection Method:

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

How to Apply:

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.