General Summary:

Dayspring Restoration is seeking a General Manager to help pave the way for future growth and expansion. The ideal candidate will have a multifaceted background within our industry specializing in implementation, management, and execution of day-to-day operational tasks and business unit management. This person will have proven ability to hire, train, develop, and lead a high performing team as well as the ability to assist with strategic planning and meeting various operational growth needs.

Responsibilities include, but are not limited to:

• Oversee and manage daily operations to include work performance and procedure maintenance for emergency services, on-site structural cleaning, contents pack-outs/pack-back, repair services, and general business management.
• Management of fleet and logistics for transporting equipment.
• Oversee and maintain warehouse; to include schematics for vaulting, material on-loading and equipment storage.
• Implementation and instruction of training and safety procedures.
• Monitor equipment tracking, storage and procurement of items necessary for projects.
• Responsible for staffing, training, and scheduling of team members to assure maximum productivity.
• Responsible for assuring all customer satisfaction and team engagement are kept at the highest levels

Job Requirements:

• Understand and honor our goal of excellence in all that we do. Expect that of self and others.
• Experience and understanding of insurance invoicing and/or estimating (Xactimate preferred)
• 5+ years of experience in team management
• Professional in dress and demeanor
• High level of accountability for self and others
• Proven ability to work independently
• Proven leadership skills. Provides team with clear direction and expectations and removes obstacles that lead to failure.
• Ability to train and coach process, protocol, and policy as needed
• Ability to handle multiple tasks and meet deadlines
• Utilize CRM job management software to manage job files, notes, status updates, etc. (experience with Solitaire/DASH is a plus).
• Responsible for visiting job sites as needed, ensuring excellent customer service, team efficiency, and a clean and safe environment
• Be available for on-call emergency services and after-hours work if needed

Benefits:

• Health benefits with dental, vision, and life insurance options
• Paid time off
• Company Vehicle
• 401k after one year with company match
• Incentive Compensation