Job description

Job Profile: General Manager

Location: Field

Position Purpose

At Great American Cookies and Marble Slab Creamery, the General Manager is responsible for the overall operations of the store. Their duty is to create a fun environment for guests that will keep them coming back time and time again. The associate works, with minimal supervision, to market, staff, and run the store. The General Manager takes full ownership of the store. They plan, budget, and set goals for the store and meet demands in accordance with the company's needs.

Primary Accountabilities

In addition to following The Cookie Place, Inc.'s policies and procedures, principle accountabilities are, but are not limited to:

Operations and Financial Management

• Utilize available tools and resources to maximize sales and profits within their store.
• Oversee all cash handling procedures in the store including making deposits.
• Prepare ingredients for baking and decorating.
• Operate an oven and bake ingredients within standard constraints.
• Decorate cookies and cakes with a wide variety of templates.
• Ensure cleanliness of the store and all preparation areas.

People Management

• Oversee all aspects of recruiting, training, and developing store personnel.
• Coach and develop associates to meet operational goals.
• Serve guests and create an exciting experience.
• Handles all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation.

Position Specifications

• 2-5 years of retail and/or food service management.
• 2-5 years of customer service.
• 1-2 years of cake decorating.
• Excellent customer service skills.
• Good verbal communication.
• Ability to multi-task.
• Attention to detail.
• Must be a team player.
• Must be 18+ years of age.

Job Type: Full-time

Pay: $38,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday
• Weekend availability

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Houston, TX 77044: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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