Front Office Lead/Office Manager - Mental Health
Job description
We are a psychiatric/mental health outpatient practice seeking an energetic, motivated, friendly, patient-oriented individual for our Front Office Lead/Office Manager position.
About us - Renewed Mental Health
At Renewed Mental Health, our treatment philosophy is aimed at helping each individual find their purpose by guiding them through their journey of obtaining strength and developing optimal mental health and wellness through our established partnership.
Job Opportunity - Front Office Lead/Office Manager - Mental Health
We are currently looking for a Front Office Lead/Office Manager to join our growing team that consists of Therapists, Psychiatric Nurse Practitioners, and Psychiatrists. This position will be in charge of two office locations (Anaheim and Tustin) with needing to go to both offices, but home office will be at the Anaheim Office.
As a member of our team, you would perform administrative front office duties in the clinic and handle our social media accounts. Your tasks may include but are not limited to: answering and making phone calls, sending and responding to emails, verifying insurances, collecting copayments, checking patients in and out, scheduling, doing prior authorizations, submitting and tracking referrals, assisting clinical staff with administrative tasks and other technical administrative functions.
This is not a short-term position. We are looking for someone to join our team for the long-term
Our Ideal Candidate:
- Must have at least one year of previous medical or mental health experience working in clinic, mental health preferred
- Must have at least one year of front desk receptionist experience
- possesses outstanding customer services skills
- is capable of multi-tasking
- is self-motivated
- is detail-oriented
- is highly dependable
- works well with patients and peers
- has excellent written and verbal skills
- is a good multitasker
- is good with technology and able to use multiple computers programs such as: Word, Excel, PowerPoint, Outlook, etc.
- has experience with Practice Fusion or other electronic medical records systems.
- has data entry experience
This is a full-time position. Monday-Friday, 8:30 AM - 5:30 PM with one hour lunch.
If you are looking for a great place to work and want to be a part of a growing practice, please submit your resume for consideration. We are excited to meet you!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- If you are hired, are you available to work Monday to Friday, from 8:30 AM to 5:30 PM and work between both locations at our Tustin and Anaheim office?
Education:
- High school or equivalent (Required)
Experience:
- Front Desk Medical Receptionist: 1 year (Required)
- Mental Health Office or Medical Office: 1 year (Required)
- Supervising: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
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