Job description

WHO WE'RE LOOKING FOR

Do you have a passion for providing exceptional customer service and closing deals? Are you a natural born salesperson who can communicate effectively and persuade customers with ease? If so, we're looking for a Superstar Front of House Salesperson to join our dynamic team at our cutting-edge electronic repair shop in Los Angeles, California.

As the Front of House Salesperson, you will be responsible for ensuring that our customers have an amazing experience from the moment they walk through our doors until they leave with their repaired devices in hand. You'll greet customers with a smile, provide exceptional customer service, and offer our monthly protection plan that covers unlimited Bluetooth and Wi-Fi devices under one low monthly subscription. If you're looking for a challenging and rewarding career with a fast-growing company, then we want to hear from you!

KEY RESPONSIBILITIES:

• Welcome customers with enthusiasm and a can-do attitude
• Check in and check out customer devices in a timely and efficient manner
• Provide accurate quotes for repair services and inform customers about our monthly protection plan
• Utilize your excellent sales skills to sell our monthly protection plan to customers
• Maintain a clean and organized front desk area

REQUIREMENTS:

• High school diploma or equivalent
• Minimum of 2 years of experience in a customer service or sales role
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to thrive in a fast-paced environment and handle multiple priorities
• Knowledge of consumer electronics is a plus, but training will be provded!

We offer a highly competitive compensation package, including a base salary plus commission on sales, as well as opportunities for growth and advancement within the company. We're a tight-knit team that values hard work, creativity, and collaboration. If you're ready to take your career to the next level and work for a company that truly values its employees, then apply for this exciting opportunity today!

Join us in our mission to provide exceptional customer service and make a difference in the lives of our customers. We can't wait to see what you can do!

Job Type: Full-time

Pay: $39,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Los Angeles, CA 90020: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Describe the difference between Customer Service versus Customer Experience and give an example of both.
• Here is the information of the protection plan we offer all our customers - https://www.asurion.com/homeplus/whats-covered/ - Briefly explain how you would approach a customer with this offer and close the sale.
• If you had to choose to be a cereal brand, which brand would you be and WHY?

Work Location: In person

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