Job description

Front Desk Representative - Full-Time
Excellent Benefits and Highly Competitive Compensation!

Hillsborough Radiology is a physician group partnership practice of Princeton Radiology and University Radiology providing diagnostic imaging services in New Jersey.

Summary of Position:
The Front Desk Representative is responsible for is responsible greeting patients and families, collecting demographic and insurance information, walk-in scheduling, and performing any other duties necessary to provide efficient, timely services to the patients, their families, and providers.

Responsibilities:

· Greet patient and ascertain their needs in a professional and courteous manner.

· Accurately registers patient demographic information.

· Promptly obtain and verify patient insurance.

· Advise patient of their financial obligations and collects appropriate amount.

· Interpret provider orders ensuring an appropriate ICD-10 code has been assigned and accurately reflects the clinical history as indicated by the provider.

· Prepare and process all registration documents.

· Record incoming films and CDs.

· Maintain appearance of waiting area.

· Promptly answer phone calls within the established customer service guidelines.

· Schedule walk-in patients.

· Assist with additional duties as needed.

Qualifications:

· High School Diploma or GED required.

· Two years of medical office work experience preferred.

· Must be able to work: Monday-Friday 9:30am-6:00pm and a Saturday monthly.

· Flexible to cover shifts as needed.

· Demonstrated proficiency with computer technology.

· Ability to handle multiple tasks on a timely basis and work in a team environment.

· Excellent verbal and written communication skills.

· Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person.

· Adherence to follow established procedures and make sound decisions based on those procedures.

· Ability to handle sensitive and confidential information according to policy.

Hillsborough Radiology offers competitive compensation with a comprehensive benefits package, featuring health, dental & vision insurance, company-paid life and long-term disability insurance, generous PTO (increases with years of service), sick time and 401k profit sharing plan with company match and profit-sharing contribution.

For more information regarding Hillsborough Radiology, visit our website at www.hillsboroughradiology.com

We regret we are unable to respond to each resume received. Only those selected for an interview will be contacted. No phone calls or agencies please.

Hillsborough Radiology is an Equal Opportunity Employer.

It is Hillsborough Radiology's policy that all employees will be required to be fully vaccinated against COVID-19, including booster dose. Medical and/or Religious exemptions will be considered on a case-by-case basis.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

COVID-19 considerations:
PPE is provided by company.

Application Question(s):

• Can you work the days and hours listed on the job ad?

Education:

• High school or equivalent (Required)

Experience:

• medical office: 2 years (Preferred)

Work Location: In person

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