Job description

Full Job Description

We are seeking a reliable and motivated Front Office person to join the Saco River Medical Group team. This candidate will be responsible for supporting the front office, patients and clinicians with any assigned site. You will be responsible for patient management, check in/out processes, answering phones, and assisting patient’s in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.

Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.

This a full time position which may include weekends.

Responsibilities:

· Greeting and checking patients in/out in a courteous manner: including going over all necessary paperwork, collection of copays/deductibles/co-ins, balances at the time of service.

· Provide patients with initial paperwork, evaluate for completion, and accept electronic forms into the EHR system.

· Answering calls and providing patient support

· Ensure accuracy of patient accounts

· Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed

Required Qualifications:

· High School Diploma

· Customer service care experience

· Ability to multitask

· Ability to work independently and as a team member

· Strong communication skills

· Qualified candidates must be legally authorized to be employed in the United States

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Work Location: Multiple Locations

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