Job description

We are looking for an experienced, reliable and polite Front Desk Agent to help us make our guests' stays as comfortable and enjoyable as possible. The ideal candidate has previous experience in an office or similar environment, can communicate effectively and can multi-task in a fast-paced environment. A successful candidate will be able to maintain composure and empathy in the face of crisis, demonstrate superior customer service skills when assisting guests, be sensitive to cultural issues, and participate in a regular on-the-job training program.

Responsibilities:

• Answer Customers' questions with knowledge and tact.
• Accept payment and issue keys to rental customers.
• Answer phones and direct calls as appropriate.
• Assist customers with luggage in and out of the property.
• Answer computer questions.

Job Types: Full-time, Part-time

Pay: $11.00 - $13.50 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Augusta, GA 30907: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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